Lynnes Hyundai

Avoid at all costs This is the worst car dealership I have even been to!! I bought a CPO Elantra from this dealership and I have had nothing but problems. The car is sha This is the worst car dealership I have even been to!! I bought a CPO Elantra from this dealership and I have had nothing but problems. The car is shaking when stopped at red lights, apple play is freezing up, the trunk opens spontaneously, and paint is chipping off in random spots. The first time I brought it in for service, it sat in the dealership for 8 hours (I called twice and no one answered) because someone "made a mistake" and needed to book me for a different type of service appointment. No one apologized and they were hostile when I tried to ask for another appointment with a loaner. After 4 weeks of waiting (they told me it would take 7-10 days), I finally got a loaner car and dropped mine for service. I got a call the next day saying they could not identify anything wrong and that if I did not pick up my car by the end of the day, they would bill me for the loaner. I tried to reach out to the manager Sam (I called 7 times and spoke to his secretary 4 times), and I was promised a call back, but he never did. Extremely unprofessional, dismissive and rude towards the customer. Fast forward 2 months and I get a call saying there was a "discrepancy" with the title of my trade-in. I was told it was my legal responsibility to pick up the paperwork from the dealer, drive to the DMV, pay a fee, then drive back to the dealership. I tried to explain to the agent that I did not understand what he was telling me and why it was my job to do this. He threatened to sue me over this! I had to go in person to speak with the manager (because he wouldn't answer the phone), and no one seemed to know what was going on. A week later I called to cancel the gap insurance, and no one would help me because the dealership was making money off of this. Again, I had to go in person and sign the form (that the manager promised to fax me twice but never did). In the middle of a conversation with me, the manager got up and walked out. This is not how a dealership should be run. The staff are rude and uncaring, and the customer is thrown around. Even if the cars are cheap, save yourself the time and stress and go anywhere else. More

Would NOT recommend this dealership AT ALL. David in sales "helped" me for both of my visits. He assured me multiple times that the $2495 dealer prep fee listed on the contract was already included in t sales "helped" me for both of my visits. He assured me multiple times that the $2495 dealer prep fee listed on the contract was already included in the $12,000 price I was quoted. I know there are taxes and title fees but when my loan total was adding up to over $16,000 I knew something was wrong. When I asked David again he told me the total was higher because of the interest on the loan even though I had not been quoted an interest rate. David pressured me into signing paperwork although I asked to talk to the finance manager first. He then pressured me to call GECIO and switch my insurance even though I had not finalized the paperwork. I assume all this was done to make it harder to back out once I found out the true price. Finally at around 9:30 PM the finance manager told me I could take the car and come back to sign the paperwork later since the banks were closed (red flag, google yo-yo financing). I asked him to go over the numbers with me since they weren't making sense with what David was telling me. In reality I should have walked out 2 hours previous so it's my own fault for staying so long. David was either completely misinformed (unlikely) or maliciously lying and then pressuring me to take each and every step so he could be one step closer to a sale. Within 5 seconds of talking to the finance manager the truth was clear. On top of that, I'm told that my $1000 check for my down payment that I had given them about an hour before was processed already and now I must wait up to 5 business days to get the money back. Extremely unhappy with this experience, I was honest about what I was willing to pay and would have loved to drive off the lot in that car at the advertised price but unfortunately David wasted both of our evenings by lying to me repeatedly. P.S. This is the first and only thing I have ever reviewed online, that is how furious I am about this whole process. More

Lynnes was an extremely pleasant car buying experience. I walked in with a car that wasn't in good condition, gave them my price ceiling and they met it without a second thought. The finance department d I walked in with a car that wasn't in good condition, gave them my price ceiling and they met it without a second thought. The finance department didn't try and upsell me anything I wasn't looking for, and Dominick was professional and attentive. Lynnes is one of the rare diamonds in the rough when it comes to car dealership: they want you to leave happy, not just get your money. More

I walked in wanting to test drive but with no intentions of buying on the spot. They held the car for me for near 2 weeks and when I did purchase Jose, Caesar and Chris in Finance made the whole sale easy a of buying on the spot. They held the car for me for near 2 weeks and when I did purchase Jose, Caesar and Chris in Finance made the whole sale easy and fun. More

Great no hassle experience Jose was extremely helpful in getting me an excellent price for a quality product. He worked with me to expedite this usually arduous process in a tim Jose was extremely helpful in getting me an excellent price for a quality product. He worked with me to expedite this usually arduous process in a timely manner. This the third car I have leased from Lynnes dealership and Jose is the reason I have comeback each time. More

Leasing a car Joe handled everything like a pro. He was honest and to the point so he gained my respect right off the start. Thank you to the crew for helping me ac Joe handled everything like a pro. He was honest and to the point so he gained my respect right off the start. Thank you to the crew for helping me achieve my first lease on a car. More

I bought a Hyundai Tucson limited 2012 from Dominick I bought a Hyundai Tucson limited 2012 from Dominick Fulchini One of the best experience I have had Buying a car . So if you’re looking for a I bought a Hyundai Tucson limited 2012 from Dominick Fulchini One of the best experience I have had Buying a car . So if you’re looking for a highly honest and professional sales person here at LYNNES HYUNDAI in Bloomfield New Jersey see Dominic. 👍 More

Business Model To Follow If there was a Business Model for Auto Dealerships, Lynnes Hyundai is the one to follow, flawless from start to finish! All the Staff at the dealershi If there was a Business Model for Auto Dealerships, Lynnes Hyundai is the one to follow, flawless from start to finish! All the Staff at the dealership were perfect for their respective roles. Buying, Leasing a car should be an exciting experience and the folks at Lynnes made the experience so very enjoyable. Keep up the great work and customer service! More

So glad we went to Lynnes Hyundai Joe Cassese was our salesman. My son was getting his first car and was very excited when he test drove the 2020 Elantra Value Edition. He was pretty Joe Cassese was our salesman. My son was getting his first car and was very excited when he test drove the 2020 Elantra Value Edition. He was pretty certain he wanted to get the metallic gray, but wanted to see a couple of other colors to be sure. The inventory at Lynnes Hyundai was incredible. They had all 3 colors he wanted to compare to right on the lot. Joe showed him all the wonderful features of the car and made my son feel at ease when he drove it. Joe is a straight-forward guy, but no pressure salesman. His number one priority was to make my son happy and help us get the best price and car for him. He made us feel like the way he treated us is how he would treat his own family. When we decided to lease the car, Chris in finance patiently went over the entire breakdown of our contract, so we were sure what we agreed to. It was a great deal with a great dealership. Joe went over anything additional my son needed when he picked up the car, including helping him set up the app for the remote control features of his car. My son loves the Elantra and we will definitely come back to Lynnes Hyundai (and Joe) for future car purchases. Semos was a great sales manager and wanted to make sure we were happy with the deal. He was very approachable and down to earth. More

Top Notch What a pleasure working with the people at Lynnes Hyundai. Joe Cassese takes things to another level with his professionalism and charm. I felt as i What a pleasure working with the people at Lynnes Hyundai. Joe Cassese takes things to another level with his professionalism and charm. I felt as if I had known him for years. Finance also a pleasure. Chris Colino explained everything in detail and made me feel good about my choice to lease. No funny business. Just straight up and honest. It is rare to walk out of a car dealer feeling so good. These folks really care about your experience with them. More