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Lynnes Hyundai

Bloomfield, NJ

3.5
709 Reviews

401 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 709 reviews

January 04, 2022

Mediocre service. 2.5 hours for an oil change and tire rotation on a Palisades. The dealer doesn’t offer loaners or shuttle drop off outside of their immediate area. Mind you we specifically asked about i More

by Carlos Taveras
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Jan 07, 2022 -

Lynnes Hyundai responded

We want customers to be confident in our services so it was hard to see this feedback. I sincerely apologize for leaving the wrong impression and I think it might be best if we discussed these details together. Please consider giving me a call. Thanks, Dave Nash - Service Manager - 973-743-5100

Jan 07, 2022 -

Carlos Taveras responded

Mr. Nash, I appreciate your response and willingness to discuss the matter. However, I don’t believe it would change anything. Your dealer is a bit far from us but the only reason we chose to take our Palisades there was because my wife was told you provide a ride home for customers. That’s turned out to be not true, at least for us. The lady before us did get an Uber ride arranged for her. To make matters worse your mechanics put regular oil in our truck. We were expecting synthetic and since I wasn’t asked at the point of drop off I thought it was the default for the Palisades. Anyway, we’ll find another dealer with better customers service to try. Regards, Carlos Taveras

Jan 10, 2022 -

Carlos Taveras responded

So now we just received a letter in the mail stating that supposedly I declined the standard oil change and a multi point inspection, and looking at the paperwork handed to me the day of service it states that the oil change was done, along with a recall. Then on the same document it says the oil change and the inspection were declined. I am so confused, upset and annoyed. The ONLY reason we took out truck there was for the oil change to begin with. Now I have to find another (hopefully not incompetent) dealer and get our truck serviced properly. What a waste of time and money.

Mar 21, 2022 -

Carlos Taveras responded

To this day, we still are not 100% this dealer actually did the work they say they did on our truck. We are looking to have the service redone and pay out of pocket for it. One thing is for sure, we will never return to this dealer.

September 12, 2021

I went to lynne's to buy a Hyundai and found the experience to have been horrible. The sales person asked for me to tell him the car that I was interested in. When I told him, he pointed at the co More

by B111222333
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management and Sales
September 01, 2021

Seals person Rasheed is very nice but finance person Peter very tricky and they holding my new car registration not sending to me I called several times they said I have to pay for my registration $528 More

by GP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter finance person
August 18, 2021

Car was advertised as $5995..made an appointment..went to dealership to look at car..they couldn't find the car..they called me later in the..they found the car..I went back..car was good but now they were w More

by dfmh1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Andrew
July 13, 2021

Asked salesman If dealership offered a discount to essential workers no answer, asked 2 more times, no answer. After waiting 4 and a half hours when transaction should of taken 1 hour 10 minutes we w More

by mcb784
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
June 07, 2021

those guys are poor service oriented.they will not go those guys are poor service oriented. they will not go the extra mile, in fact they wouldn't even go the extra inch. In the past I wanted to lease a More

by yos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Andrew
May 21, 2021

Lynnes was an incredible disappointment. I came in to look at a car that I called ahead for and after an hour of waiting while they searched for it (why do you not know where your cars are located?) they More

by roemerb1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Andrew
May 05, 2021

"Salesman Dominick F. was very helpful explained lease & finance to me to a T Salesman Dominick F. was very helpful took his time & walked me through everything excellent worker def would recommend him eag More

by msanywho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Andrew
April 10, 2021

Flew to this location from SW PA. The vehicle they promised was in unacceptable condition. Salesman Rachid was very deceitful. Would not recommend unless in the area More

by Ronnok14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Andrew
April 03, 2021

Salesman Dominick F. was very helpful took his time & walked me through everything excellent worker def would recommend him eager & determined to make it happen More

by quizzygmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick F, David Andrew
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