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Lynnes Hyundai

Bloomfield, NJ

3.6
708 Reviews

401 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 708 reviews

March 25, 2022

Great service! Easy to get an appt. Comfortable waiting area. Free car wash. I travel from Bergen County because it’s so great. More

by Don’t know
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember for sure…maybe Tom?
Mar 25, 2022 -

Lynnes Hyundai responded

We can't ask for better feedback than this! It means a great deal that you come so far to allow us to take care of your service needs, and the Lynnes Hyundai team looks forward to lending a hand next time you need us!

March 17, 2022

I leased a car with them. That went ok. The lease buyout was a different story. It felt rushed and often seemed like a bate and switch. They offered 1 bank they said was the l More

by john.kopitz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix
Mar 17, 2022 -

Lynnes Hyundai responded

John, I am sorry that you feel let down by your lease buy-out experience. We strive to make fair and competitive offers, but I am sorry that this isn't the impression we left. I'll share the feedback with the team so that we can take steps to improve this process moving forward. Thanks for sharing your feedback. Best, Craig Van Baulen - Sales Manager - 973-743-5100

March 16, 2022

I really appreciate this location man. Again, not being from jersey, my options for mechanical help is slim. I had an emergency and Cedric did what he could to squeeze me in to be seen and More

by Bmordi2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric and Dave
Mar 16, 2022 -

Lynnes Hyundai responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Cedric, Dave, and the Lynnes Hyundai team. Drive safely, and we will be sure to pass on the kind words!

March 10, 2022

I got excellent and attentive service at LYNNES Hyundai. My appointment was squeezed in by Hyundai Motors, but Lynnes Hyundai graciously worked my car’s coil replacement into the schedule —with no bad attit More

by micmon224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 11, 2022 -

Lynnes Hyundai responded

Thank you for the great review! We are thrilled to hear that the Lynnes Hyundai team delivered such a friendly and successful service experience. Drive safely, and we hope to see you back again down the road!

March 09, 2022

I had a good experience with the dealership team, good customer service with Felix he made every effort to help More

by Trimainek68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
Mar 09, 2022 -

Lynnes Hyundai responded

Thanks for giving Felix and the Lynnes Hyundai team a shoutout. We're always here to help and hope to see you again next time. Safe travels!

February 17, 2022

Great company I have been buying cars from Lynn's for the last 8 years this is my third car Joker sexy and Axle where my sales rep I would recommend them to someone looking to buy a car More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Axel Lopez
Feb 17, 2022 -

Lynnes Hyundai responded

Larry, we're honored to have such loyal customers like you at Lynnes Hyundai, and it's fantastic that you returned to make a third purchase from us! It means a great deal that you recommend the team here, and we hope your new vehicle brings you many miles of joy!

February 17, 2022

Absolutely the WORST service I have ever received from a car company. They have had my car since November 2021 and have been extremely lax in communicating with me. They are difficult to get in contact with More

by goodie2115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Nash, Alma
Feb 18, 2022 -

Lynnes Hyundai responded

I am truly sorry to see this feedback. I apologize that we've had your vehicle for a while without yet fixing the issue and that we haven't been as responsive as we hope to be. We want our customers to have trust in our work, so it is concerning to learn that you do not. I can assure you that we would not refuse to perform a necessary repair, so it's disappointing that this is the impression we left. Please let me know if there's anything else we can do for you. Dave Nash - Service Manager - dnash@lynnes.com

Feb 22, 2022 -

goodie2115 responded

Hi Dave Nash, this should not come as a surprise to you as I have spoken with you on several occassions about the concern with my car repair. You sent an incimplete evaluation to Hyundai and refusing to address the oil consumption issue and the fact that my engine stalls on me and has stopped while I was driving it on more than one occassion, including while driving on the highway. When I spoke with the person handling my car last week she acknowledged that incomplete information was sent and asked that I send her my repair information so that a full repair history could be forwarded to Hyundai and I asked for a re-evaluation of the vehicle. Now I get a different person today telling me they are refusing to do the assessment and instead of assessing the issue threatening to charge me storage fees which I was assured, by you directly, that I would not be charged. This whole situation has been misproperly handled and I am quite a disappointed customer.

January 22, 2022

Great honest sales Dominick is trustworthy i am return customer and plan on returning again Thank you Dominick More

by Carlhiel46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick and Peter
Jan 24, 2022 -

Lynnes Hyundai responded

Thanks for this amazing review! We're glad that Dominick was especially trustworthy and wonderful to work with. We appreciate your trust in the Lynnes Hyundai crew.

Jan 24, 2022 -

Carlhiel46 responded

Lynnes Hyundai is a top shelf outfit i bought two cars there great sales team and management next car will also be from thete

January 20, 2022

Thank you for your hospitality and excellent service. David, the service manager is very compassionate and understanding and answered all my questions More

by lilysam3.jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Service Manager. Excellent communication, empathetic.
Jan 21, 2022 -

Lynnes Hyundai responded

We are delighted that you had such an informative, top-notch experience with David and the team! Thank you for trusting Lynnes Hyundai with your business, we hope to welcome you back again down the road.

January 04, 2022

Mediocre service. 2.5 hours for an oil change and tire rotation on a Palisades. The dealer doesn’t offer loaners or shuttle drop off outside of their immediate area. Mind you we specifically asked about i More

by Carlos Taveras
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Jan 07, 2022 -

Lynnes Hyundai responded

We want customers to be confident in our services so it was hard to see this feedback. I sincerely apologize for leaving the wrong impression and I think it might be best if we discussed these details together. Please consider giving me a call. Thanks, Dave Nash - Service Manager - 973-743-5100

Jan 07, 2022 -

Carlos Taveras responded

Mr. Nash, I appreciate your response and willingness to discuss the matter. However, I don’t believe it would change anything. Your dealer is a bit far from us but the only reason we chose to take our Palisades there was because my wife was told you provide a ride home for customers. That’s turned out to be not true, at least for us. The lady before us did get an Uber ride arranged for her. To make matters worse your mechanics put regular oil in our truck. We were expecting synthetic and since I wasn’t asked at the point of drop off I thought it was the default for the Palisades. Anyway, we’ll find another dealer with better customers service to try. Regards, Carlos Taveras

Jan 10, 2022 -

Carlos Taveras responded

So now we just received a letter in the mail stating that supposedly I declined the standard oil change and a multi point inspection, and looking at the paperwork handed to me the day of service it states that the oil change was done, along with a recall. Then on the same document it says the oil change and the inspection were declined. I am so confused, upset and annoyed. The ONLY reason we took out truck there was for the oil change to begin with. Now I have to find another (hopefully not incompetent) dealer and get our truck serviced properly. What a waste of time and money.

Mar 21, 2022 -

Carlos Taveras responded

To this day, we still are not 100% this dealer actually did the work they say they did on our truck. We are looking to have the service redone and pay out of pocket for it. One thing is for sure, we will never return to this dealer.

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