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Lynnes Hyundai

Bloomfield, NJ

3.8
703 Reviews

401 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 703 reviews

November 14, 2024

I unfortunately have to edit this review after having my Palisade for 4 months. They took my returned BM lease and after telling me I owed nothing, almost got me sent to collections for not paying the net r More

by DESTEFANOC2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre
Nov 25, 2024 -

Lynnes Hyundai responded

It's concerning to hear about your experience with our team. We strive for clear communication and efficient service, so it's disappointing that we fell short in this instance. Please reach out directly so we can address these issues promptly and ensure a resolution is reached. Thank you, James Morando - General Sales Manager - 908-257-8496

Dec 02, 2024 -

DESTEFANOC2 responded

Hi James, I called last week and left you a voice message but have never received a call back... I am going to message you privately with my number.

November 07, 2024

Went to see a vehicle I saw Online. The salesman was very friendly and respectful. We Negotiated a Deal. I was told that they would reach out to me with the final price. Waited 2 weeks. More

by Jaime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle
Nov 07, 2024 -

Lynnes Hyundai responded

Jaime, I'm sorry to hear about your experience. We always strive for transparency in our dealings. I would like to discuss this further and see how we can address your misunderstandings or concerns. Please feel free to reach out at your convenience. Thank you, James Morando - General Sales Manager - 908-257-8496

October 02, 2024

Hmmmm. What can I say. This is my second review and it isn’t any better than the first. I called to let them know, before they were able to get my registrat More

by Maureen10223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael
Oct 04, 2024 -

Lynnes Hyundai responded

Maureen, I'm sorry to hear about your frustrating experience. This isn't the level of service we aim for, and I apologize for any inconvenience caused. If there's anything further you'd like to discuss or if you have other concerns, please feel free to reach out directly. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

October 02, 2024

Don’t fall for their deceptive sales tactics. They are the reason car salesmen have such a bad reputation. First, their online prices are 100% false. Spent my day working with Zain on an $80,000 More

by Jessie Cooper
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Zain
Oct 04, 2024 -

Lynnes Hyundai responded

Jessie, I'm sorry to hear about your experience and the frustration it caused. We strive for transparency and communication at all times, and I would like to discuss this further with you if you're open to it, so please feel free to reach out at your convenience. Thank you, James Morando - General Sales Manager - 908-257-8496

September 16, 2024

The mixed reviews must be coming from those who are impatient or have never purchased a car during this tough economy. I would absolutely recommend this place to anyone who is looking for used, new or More

by semionrsampson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Lopez
Sep 16, 2024 -

Lynnes Hyundai responded

Thank you for the glowing review! We're delighted to hear that Axel provided such a personalized and professional experience at Lynnes Hyundai. Your recommendation means a lot, especially in these challenging times. Enjoy your 2018 Subaru!

August 28, 2024

A few days after i bought a certefied pre owned car i started hearing bad noise from the brakes, the dealership didnt want to fix it and i had to spend more money after just a few days. Bad bad bad More

by Bad
Recommend Dealer
No
Employees Worked With
Peter
Aug 28, 2024 -

Lynnes Hyundai responded

This is concerning to hear, and we apologize for any inconvenience you've experienced with your certified pre-owned car. We strive to ensure our vehicles are in top condition before they leave the lot, so it's disappointing that this wasn't reflected in your purchase. Please reach out directly so we can address this issue properly. Thank you, James Morando - General Sales Manager - 908-257-8496

August 09, 2024

Horrendous. Dishonest and u trustworthy. Neve had an experience like this before. Returned the car before driving off the lot STAY AWAY! This dealership More

by Silverpal2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Axel - only decent guy there
Aug 12, 2024 -

Lynnes Hyundai responded

This review is quite disheartening to receive. We are committed to honest, transparent, and accommodating service throughout the sales process, and I'm very sorry if this was not reflected. I understand we've let you down, but invite you to please reach out directly so we can understand more about what happened and work towards restoring your confidence. Thank you, James Morando - General Sales Manager - 908-257-8496

Aug 17, 2024 -

Silverpal2 responded

Just to follow up - General Sales Manager states my review is quite disheartening and invites me to reach out to him directly so he can understand more about what happened and restore my confidence. I wait a full week for my cash payment to be refunded to my bank account and during that time, I reached out to the General Sales Manager and two other managers in an effort to check up / speed up the process. I asked each to please return my phone call. None did. Finally the original sales rep called to relay the message. So much for working to make things right. STAY AWAY.

May 30, 2024

Our experience was poor to say the least. We had a coupon for a check engine diagnostics for $99.00 straight from their website that they did not honor. We informed them of the coupon as soon More

by mongl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
May 30, 2024 -

Lynnes Hyundai responded

I'm sorry to hear about your experience with our service department. It sounds like there was a significant miscommunication regarding the pricing and handling of your vehicle, which is certainly not what we aim for. We take this feedback seriously and would appreciate the opportunity to discuss it further with you directly. Please reach out when you can so we can address these concerns properly. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

May 21, 2024

David has been awesome all the way around with his help and assistance thank you More

by Lvenner1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nash
May 21, 2024 -

Lynnes Hyundai responded

Thank you for leaving Lynnes Hyundai a five-star review! We are so glad that David has exceeded expectations and been so helpful. See you next time!

May 21, 2024

POOR CUSTOMER SERVICE! After a bad experience about a month ago, I decided to give them the benefit of the doubt and took my car to get a transmission replaced (See my pre More

by Adrian Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Consuelo
May 22, 2024 -

Lynnes Hyundai responded

Adrian, I'm sorry to read about your experience with the refund process. It's important that we provide efficient and reliable service, so it's disappointing to see that we've left the wrong impression. I will take a look for your information, but, in the event I cannot reach you, I've listed my email below. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

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