Jerry's Chevrolet of Burleson

After waiting 2 1/2 Years after The "Chip Shortage" during Covid, we were still getting the runaround at a well known Chevy dealership in Arlington about the chips needed for our 2022 Traverse. On a wh during Covid, we were still getting the runaround at a well known Chevy dealership in Arlington about the chips needed for our 2022 Traverse. On a whim while out driving around one Saturday in September we stopped at Jerry's Chevrolet in Burleson and spoke to Joseph Pekar, the Service Advisor on duty that day. Joseph was friendly, and sympathetic about our frustration with the other dealership. He took the information on the car, and the chips needed to finally make our car whole and completely functional. He explained that it would take a few days for the chips to come in, and set up a day with us to bring the car in when he could personally oversee the service on our car. The service went off without a hitch. and was completed exactly as promised. When we arrived to pick up our car Joseph went over the work that had been done, and answered our questions about the new functions available to us for the first time since we bought the car. I highly recommend the service department at Jerry's Chevrolet, and applaud Joseph Pekar for his commitment to great service and customer satisfaction. In the past I purchased new vehicles at other dealerships, and then regretted my choice once I had to schedule service for those cars. This time I think I did this the right way. I Experienced Top-notch service which made me comfortable enough to come back a couple weeks later and buy a Silverado from Jerry's in Burleson. I hope this tribute to Jerry's service department will be helpful to those who have been discouraged with service experiences elsewhere, and will give you food for thought if you are considering purchasing a new Chevrolet. God Bless you Jerry's of Burleson, Keep up the Great work! Tom Merryman More

Tina helped me with the purchase of my new vehicle and she was very patient, informative and knowledgeable on the vehicles features. She did not make me feel pressured, and she was very respectful of my b she was very patient, informative and knowledgeable on the vehicles features. She did not make me feel pressured, and she was very respectful of my budget. i would highly recommend you buy your next vehicle from Jerry’s Chevrolet in Burleson from Tina Green. More

Tina Green truly made this experience buying a vehicle amazing ! Zero hassle straight to the point didn’t try to hide anything from me at all. 1000% recommend her to anyone she will get you probably the amazing ! Zero hassle straight to the point didn’t try to hide anything from me at all. 1000% recommend her to anyone she will get you probably the best deal in all of Texas if not the entire U.S.A More

From Tina in Sales to Caleb in service this dealership will get all my referrals! will get all my referrals! More

I worked with Tina and she was amazing! She made sure she could get me what I wanted within my price range! I couldn’t recommend her enough!! She made sure she could get me what I wanted within my price range! I couldn’t recommend her enough!! More

Tina has EXCEPTIONALLY GREAT customer service. She is Super easy to talk to and goes above and beyond to help! I definitely recommend having Tina as your sales person! She is Super easy to talk to and goes above and beyond to help! I definitely recommend having Tina as your sales person! More

Bought a Silverado here in July. Jerrys has the easiest process and low pressure sales. A nice change to what you normally run into at other dealers. Will be coming back for my next Jerrys has the easiest process and low pressure sales. A nice change to what you normally run into at other dealers. Will be coming back for my next vehicle. More

Excellent Service! ! Risha and the service team went above and beyond. I am new to the area and when I called around, most dealers were 3-5 weeks our before they would e ! Risha and the service team went above and beyond. I am new to the area and when I called around, most dealers were 3-5 weeks our before they would even look at my car and wanted me to leave it with them and wouldn't give me a loaner to drive. Thankfully I found Jerry's Chevrolet of Burleson and they were able to get me in and my car back to me in less than a week! Risha was amazing and kept me up to date and delivered the service above and beyond. I will always come back for service and will be buying my next vehicle there. More

I love the new service department at Jerry's Chevrolet of Burleson, I used to go there before it became Jerry's and I said I would never take my vehicle back there again. I decided to go their once Jerry's Burleson, I used to go there before it became Jerry's and I said I would never take my vehicle back there again. I decided to go their once Jerry's took over and Caleb and his team of advisors has earned a customer for life! They did what they said they would and got me in and out with no problems. Thanks for the GREAT CUSTOMER SERVICE!!!! More

3 stars would be a stretch. Sept 16th I took my 2015 GMC Sierra Denali in for Transmission issues- i thought it just needs Service/flush ( mind you I replaced it 70,000 miles ag Sept 16th I took my 2015 GMC Sierra Denali in for Transmission issues- i thought it just needs Service/flush ( mind you I replaced it 70,000 miles ago @ Classic GMC in Cleburne Tx); It Turns out I need to replace it again! Back then Classic told me it had 100,000 mile warranty since it was brand new replaced. I'm pretty sure they did not tell me it was 3 yrs/ 100k Warranty! June of this year was the 3 yr expiration- I had not hit the 100k on this one. ( see my review of Classic 3yrs ago to verify) Crappy Service there : ( Long story short my Service advisor (Fernando) at Jerrys Chevrolet (Burleson TX.) said they'd know something in 3-4 hrs ( that day the 16th); on the 18th he said "3-4 hrs after it makes the Mechanics rack" (It was not in the Rack yet!), then said he'd know something by Monday, maybe even be ready if its just a flush. I called Monday. . .guess what, not on the rack! ok maybe his 1 mechanic is overwhelmed!? or something else!? Frustrated I told him i was picking up my truck without repair ; picked up my Vehicle and took it directly to Bill Burrows Precision Transmission in Joshua TX. That's where I got the bad news! (' you need a new Tranny"). : ( I feel the people at GM know this Tranny is Crap and have told their Dealers to beware of upset customers. And/or maybe they were stalling at Jerrys Burleson because I had already mentioned how I would feel if it was to be a replacement again. So look up on Google "GM Lawsuit" if you're having Tranny issues. GM might have just lost another Customer. FYI I bought my Truck Brand new at Jerry's GMC in Weatherford TX. in 2015- I had paid 56k cash for a quality GMC Denali truck I thought : ( More