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Lynn Layton Ford - Service Center

Decatur, AL

4.6
303 Reviews

303 Reviews of Lynn Layton Ford - Service Center

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April 03, 2024

I got my car back on the third service day. Wish it were sooner, but it could have been worse. The positive side is my problems seem to be fixed!! And they delivered my car to me!!! That was a More

by PHILLIPIANS413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Polite, kind, responsive and efficient. Definitely worth a drive to be treated like an important customer. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

No last minute surprises, this is our 7th vehicle. No hidden fees and 10-15k upcharges for Mavericks. Sales and service always go above and beyond. Will continue driving out of my way rather than use More

by DEB17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Drake, Austin Craft
April 02, 2024

Car was leaking oil brought it in for repair . the service was great they fixed the problem More

by KENNYMCABEE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Green smith
March 30, 2024

Service is excellent. Staff is trustworthy, very friendly, and very efficient. Always receive great care. More

by BOYD924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Did great Just had a little issue when I called the first time about 2 recalls on my F150 no one returned my call so I called back 2 weeks later and they got right on it More

by HEARDBACKHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile service
March 30, 2024

Refused the repair because of higher labor charges. When a repair costs almost more than the value of the truck, I had to decline the work and find a cheaper alternative. More

by DAVEBRILEY54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

I was worried my glovebox door would not be covered. But after explaining to th service department, they ordered the door and installed it under warranty. Super dealership !! More

by 2HAMOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bolding. & Glen in Service
March 29, 2024

I was so at ease at how Brian took control of my tragic car wreck and took action immediately to help me and my situation. Hats off to the team for doing an amazing job and service. Much appreciated and th More

by DEBBIELOVESBITZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Service representative was friendly and laid back. But quickly got my trucks processed in and service started. More

by clvaughn764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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