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Lynn Layton Ford - Service Center

Decatur, AL

4.6
303 Reviews

303 Reviews of Lynn Layton Ford - Service Center

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May 31, 2024

Fast service, on time and thorough a good experience will use again in the future thanks More

by mgrout1533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I appreciate how I can rely on what Jim and Brad tells me about what my car needs to be a safe vehicle for my family to drive. Dale and Bradley out in the shop really take special care of our families my ve More

by FORDTRUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols, Dale Mcabee, Bradley
May 29, 2024

Cordially resolved to my satisfaction when a dispute arose whether work would be covered by the new vehicle warranty. Thanks . More

by jfmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent experience from start to finish. Glen, the Service Advisor, was friendly and professional. Work was done in a timely manner. I was in and out in a flash. Top shelf service all the wa More

by SHARPSHOOTERS298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lynn Layton Ford responded

Thank you for the kind words about Glen and our dealership. We greatly appreciate you taking the time to review the service department.

May 19, 2024

Joe was great as usual. Very professional but friendly. Which can be very rare these days. More

by chamberarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Always courteous. I arrive early and get out in a decent time. I was happy to use my points for a free oil change! More

by MIKEDEVOR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Joe is the best that there is! Always gets the service done quickly with no hassles. More

by gbrown3622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Good dealership and friendly, helpful staff. Will most likely use them again. Liked cars purchased fromthem More

by SLTERRY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Always courteous, polite, friendly. They always are try to be fast as possible, but get the service right. More

by Deborah Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Very Friendly and clean waiting area. With fast service and they explained what they had done. More

by OWENSBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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