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Lynn Layton Ford - Service Center

Decatur, AL

4.6
303 Reviews

303 Reviews of Lynn Layton Ford - Service Center

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June 26, 2024

Work at the store and the mobile warranty service is always prompt and professionally performed. Staff are courteous to all. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Staff was very attentive to my time and addressed any issues with my vehicle. Completed my service in a very timely manner. I'll have no issues for returning for my next service needs. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great group of guys to deal with and great service Time frame was excellent and had a great waiting area More

by CURTIS.B.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I don’t plan on writing a review. I don’t have a need to write a review. More

by mktrdt
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

My visit to the service department was on 12 June. The Service department staff was friendly and helpful and took care of the problems. The loaner car was very helpful as the service repairs took al More

by r.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady working at the service desk was very courteous and helpful
June 14, 2024

Overall they do a good job,they listen to your needs they got me in and out quick More

by BISHOPPOUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
June 09, 2024

Took my 2019 F150 in for The Works and they got right on it. I was waiting less than a hour. The staff is friendly and informative and the pricing is fair. More

by BWELDONCMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Everything always goes smoothly at Quick Lane when Brad is there. He makes me feel like a valued customer. He explains the work done and if anything needs to be done in a professional but understandable ma More

by MMORGAN815
Recommend Dealer
Yes
Employees Worked With
Brad at Quick Lane
June 08, 2024

Glen was extremely helpful in solving our issue. Even when their was an issue with the repairs done previously . More

by JKSTONE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
June 03, 2024

Jim was great. I had several questions about service intervals and work performed and he took the time and explained every one. More

by HHRK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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