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Lynn Layton Ford - Service Center

Decatur, AL

4.6
308 Reviews

308 Reviews of Lynn Layton Ford - Service Center

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June 05, 2020

The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an More

by jmtibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Lynn Layton Ford responded

Thank you so much for doing business with us for 10 years and we thank you for recommending our service department. Brian, Joe, and Skyler greatly appreciate you!

April 30, 2020

Superb Body Shop Service This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very lit More

by dreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip - Driver
April 04, 2020

Excellent Service Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use More

by gbrown3622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Great Service Fast, Friendly service, cheaper than express service somewhere else. I would much rather bring my truck to the dealership where I purchased it. I trus More

by cpooletrinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

Bad dealer and bad management. They would not sell me a 2020 Ford Mustang GT500 because I live out of state. I would not buy a car if they were the last ford dealer in the world. I would buy a Toyota More

by William berry
Recommend Dealer
No
Employees Worked With
Kelly Wimberley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2020

Service was great. Gave me a loaner car as my van was going to take a few days to get everything done. Appreciate the courtesy and service that you give. More

by nbfortune
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to review Lynn Layton Ford. We greatly appreciate your business!

February 10, 2020

Service is always fast and efficient. I take the truck back because service has always been friendly, fast and efficient. No grease, oil, or smudges left on truck. Quality work, quick serv More

by NOTS060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you very much for reviewing our Service Department here at Lynn Layton Ford. We are very happy to have helped and look forward to helping you again!

January 31, 2020

Works Service Purchased F150 in 2013. Excellent support and experience. have only serviced vehicle at this location. Service is always prompt, efficient and the se More

by SAMHOLLOWAY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to give us some great feedback on our Service department. Your business is much appreciated!

December 30, 2019

Brian addressed my problem very quickly and went above and beyond to help me. They repaired the problem very quickly and everything is working properly. I really appreciate all that they did for me as I h More

by Matthew
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

The service received was great! All of my problems was taking care of on my service visit. They provided a vehicle to drive while my vehicle was being serviced. More

by thomasbrownwsrpr
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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