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Lynn Layton Ford - Service Center

Decatur, AL

4.6
303 Reviews

303 Reviews of Lynn Layton Ford - Service Center

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February 10, 2020

Service was great. Gave me a loaner car as my van was going to take a few days to get everything done. Appreciate the courtesy and service that you give. More

by nbfortune
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to review Lynn Layton Ford. We greatly appreciate your business!

February 10, 2020

Service is always fast and efficient. I take the truck back because service has always been friendly, fast and efficient. No grease, oil, or smudges left on truck. Quality work, quick serv More

by NOTS060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you very much for reviewing our Service Department here at Lynn Layton Ford. We are very happy to have helped and look forward to helping you again!

January 31, 2020

Works Service Purchased F150 in 2013. Excellent support and experience. have only serviced vehicle at this location. Service is always prompt, efficient and the se More

by SAMHOLLOWAY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Steelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to give us some great feedback on our Service department. Your business is much appreciated!

December 30, 2019

Brian addressed my problem very quickly and went above and beyond to help me. They repaired the problem very quickly and everything is working properly. I really appreciate all that they did for me as I h More

by Matthew
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

The service received was great! All of my problems was taking care of on my service visit. They provided a vehicle to drive while my vehicle was being serviced. More

by thomasbrownwsrpr
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2019

Joe was very helpful. He was able to get my car in for repairs that day. He was able to get a rental car to drive until my car was repaired. More

by MARKW007A
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

The works service The service technicians remember us treat us courteous and expeditiously. They have coffee ready and a nice waiting room to relax in while they servic More

by thompsonjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Great Service! As always, great service, friendly staff. Bought it here and no one else touches my F 150. Fast, friendly with great waiting area. Sixth year of exper More

by Old Colonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 23, 2019 -

Lynn Layton Ford responded

We greatly appreciate you taking the time to give us a great review. Thank you for your continued business!

January 16, 2019

Factory recall, service `Have always done great service for many years, they are the best in the area. I will recomend them above all dealerships in North alabama. More

by simp21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 22, 2018

Car Service------VERY GOOD It was time for my 1500 mile inspection on my 2017 Explorer, so I took it to your facility. You have a fine looking building. I got there about no More

by creampuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get their names
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