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Lynn Layton Ford - Service Center

Decatur, AL

4.6
308 Reviews

308 Reviews of Lynn Layton Ford - Service Center

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October 22, 2024

The service was good, I was not pleased with price of repair. I felt as though it was expensive for the maintenance More

by tammyklott90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 19, 2024

I trying to buy a 2020 corvette lt1 ,,I'm hoping to purchase it from them. More

by spanknitty1
Workmanship
Recommend Dealer
Yes
Employees Worked With
I don't see him
October 19, 2024

Couldn’t believe the great service. I now know where I am going from now on More

by crobins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
October 16, 2024

Took care of an issue within less than a day. Better service than I've had at other ford dealers in the area. More

by ROB.RUSSELL316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Joe is a really friendly service advisor who is great at his job & is very helpful. More

by SMILE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Smith
October 04, 2024

Turn around time was great. Diagnosis of my problem and repair work appears to have been spot on. More

by JDBYARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen, in the service dept, is the only person's name I was given.
October 04, 2024

Great service, they will take care of any problems you have. All the employees I encountered were very professional. I will do all my service with them!!! More

by GREG.HARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, young lady that handles the loaner vehicles.
September 28, 2024

Fast service. Quick check in. Very friendly. Great communication. Quality service. Good reasonable place to do business More

by DFSUNDERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They were very accommodating and got my vehicle in and out quickly and completed the service I took it in for and also took care of the recalls that it had that I wasn’t aware of. I also overheard the ser More

by CASEYJ419.CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Horrible experience with a Warranty job. Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership More

by ryan.stutts86
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen