308 Reviews of Lynn Layton Ford - Service Center
Great service and sales staff ! I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. More
The most challenging part of our experience was trying to get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a vacation and our trip to a funeral. More
Easy to coordinate services, but they haven’t uploaded them to my Ford application. Also, they told me I had a leak on a transfer case for my one year old truck so I’d have to wait an extra 40 minutes. Af them to my Ford application. Also, they told me I had a leak on a transfer case for my one year old truck so I’d have to wait an extra 40 minutes. After waiting the prescribed time, they finished my scheduled service but informed me they didn’t have the transfer case seal. Now, they did say they would order the part and notify me of its arrival so I could have it replaced then, but I live 45 minutes from the dealer. Additionally, I had asked about another part at my last service that was never ordered and I was never informed about. Because that part is an interior rubber window seal I didn’t make mention of it this time. But repeated issues are starting to make me regret my $80k purchase. Should I have gone to Chevy? More
They fixed my car in a timely fashion, and were pleasant to work with. The part that had to be ordered came in just one day. to work with. The part that had to be ordered came in just one day. More
The sales staff and others are always pleasant to deal with. I recommend them to all my friends. with. I recommend them to all my friends. More
Great reliable service. Friendly professional staff that makes you feel like you are a priority and not just a number. Comfortable waiting room with good coffee. makes you feel like you are a priority and not just a number. Comfortable waiting room with good coffee. More
I am very happy with the service I received. The employees are helpful and the service is very fast. I continue to go back to them. employees are helpful and the service is very fast. I continue to go back to them. More
Always very courteous, friendly and make you feel valued as a customer. Work performed as expected and will correct any deficiencies without any hassles. Joe Miller very helpful with warranty and recall r as a customer. Work performed as expected and will correct any deficiencies without any hassles. Joe Miller very helpful with warranty and recall repairs. More
85000 mile service on my 2013 F-150 I am very pleased with Lynn Layton Ford in Decatur. I have never had problems with any of the people there, they are all very professional and frien I am very pleased with Lynn Layton Ford in Decatur. I have never had problems with any of the people there, they are all very professional and friendly. More
I have never experienced any problems with service. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. More