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Lynn Layton Ford - Service Center

Decatur, AL

4.6
340 Reviews

340 Reviews of Lynn Layton Ford - Service Center

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July 16, 2023

Sales people are easy to deal with. The service department is very helpful and prompt More

by robert.houk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Very good service. Enjoyed the mobile service. I will use the service again when I am in need. More

by terrydow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

I have taken my car to Lynn Layton for 10 years. I wouldn’t trust anyone else. More

by AEFHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Very good customer service. Provided thoughtful, courteous and timely response to my request. Matthew did a great job! More

by GAGREER3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clayton
July 14, 2023

Always quick and honest. Keep you informed of what’s going on and always talks with customer before doing repairs. Discusses cost More

by sharonannpearson1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

I like the response time on service, but when you buy as many vehicles as I do over there when you have warranty work done over there and have to keep the vehicle they should furnish you transportation unti More

by GMARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Shane Black was our salesman and he was absolutely wonderful to work with. He answered all of our questions and was extremely knowledgeable about the vehicles we were interested in. I’d definitely rec More

by ljjackson12
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Joe is a real professional and knows the service department is so important in customer satisfaction he pays attention to details and makes sure the customer leaves happy More

by CWROGERS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

I've had nothing but terrific service at Lynn Layton Ford with my F250. The quality of the work is very good, and they have always had the truck ready to go at the time they estimated for me. There is a More

by thowsman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Excellent customer service and extremely fast turnaround time!! Will be returning for all my auto service! More

by ROHR4AU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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