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Lynn Layton Ford - Service Center

Decatur, AL

4.6
308 Reviews

308 Reviews of Lynn Layton Ford - Service Center

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June 14, 2023

Extremely nice folks. They provided loaner truck and got everything repaired perfect. Will certainly buy from them again. More

by Rnolenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Awesome, always a pleasure and top service. Keeps my vehicle is top shape. Appreciate the work More

by speedproximity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Still waiting for parts for recall issued over a year ago. Had to remind service of a newer recall that resulted in them having to extend service visit to complete. More

by awright3454
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Friendly and knowledgeable staff that did outstanding work on my car . I would tell anyone to get there next car at Lynn Layton Ford. More

by doejoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

GREAT SERVICE AS ALWAYS! JIM ALWAYS DOES A GREAT JOB FOR ME! BRAD ALSO, DONE More

by JIMERNEST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

The team at Lynn Layton is easy to work with and always provides great service. More

by STEVEANDPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Best service department, excellent people, convenient. , honest, fair. I wouldn’t go to any other dealership. More

by TPRESLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

I found and purchased a 2023 F350 at Layton Ford. I live over 200 miles away and they made the purchase simple. Rusty McDonald was very helpful and informative. They even had the truck delivered to m More

by gtreese2
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty McDonald.
May 26, 2023

Friendliest service personnel. They work hard to get things done. I appreciate not having to wait long for service!!! Highly recommend. More

by reneewray4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Lynn Layton Ford, has some of the kindest workers in their service department. They try to get your vehicle in and out as they promised. More

by Sandy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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