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Lynn Layton Ford - Service Center

Decatur, AL

4.6
308 Reviews

308 Reviews of Lynn Layton Ford - Service Center

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July 01, 2023

Excellent service and excellent dealership! Customer experience is always top notch. Lynn Layton Ford is our family dealership. More

by COREYBAMA862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

This service department always gets to my car in a timely manner and I have never had to make return visits for an issue. All recalls are handled quickly. More

by DAWNBOYD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

When I carried my new F-350 to be serviced for the first time, I made an appointment with the service department at Lynn Layton Ford. They began the service at the appointed time and were very efficient w More

by jordan_dennis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

The service could be improved with a car wash. The Huntsville competitor.offers this service. The service that I received was outstanding. The car was ready before I expected it to be. More

by KEN.INGRAM10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Easy to schedule appointment, fast service, the technician brought something to my attention I appreciate that. More

by DRUMMINDAVID
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Really impressed with the efficiency of the service department. Friendly. Explained service and took care of recall. More

by caldwell1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept. manager, young man, did not catch his name
June 17, 2023

Worst experience I ever had dealing with a car dealership..definitely will never use or recommend again to anyone. More

by justmeandbd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Barnes
June 16, 2023

Joe and service staff are always helpful in truck maintenance! Thanks for for all you do ! More

by CWCHRISTOPHER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Have always good service from Lynn Layton Ford. Joe Miller takes care of my vehicles when service is needed. More

by RLOGAN11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Great service and very quick turn around. I will always take my truck to Joe. More

by JPLAPEYROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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