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Lynn Layton Ford - Service Center

Decatur, AL

4.6
340 Reviews

340 Reviews of Lynn Layton Ford - Service Center

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August 03, 2023

Very professional staff. My only “negative” is that I wish the parts for warranty work had been received by dealership before I took in my vehicle. Vehicle was there for near More

by Unknown
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
August 01, 2023

Joe has always been great to work with. Makes things easy on me ever time. Thanks Joe, and Lynn Layton ford, great bunch to work with. More

by BUMPERCROPFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Joe was great working with us on all problems and kept us informed with everything and updated us . Great person More

by ALBATROSD101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Dropped vehicle off that morning with an 8 o’clock appointment and wasn’t ready until 4:30 that afternoon. Why did it take so long?? Oil change and front end alignment More

by dsm8258
Recommend Dealer
No
Employees Worked With
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Service department has always been very professional but friendly. They have always answered any questions I had. Just had my 125,000 service done. More

by Drhunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Always great service at Lynn Layton, why this is the sixth car I've bought here! More

by DEB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I was able to have the work done that I needed the day I brought the vehicle in. My questions were answered. More

by A81452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The problem was with a new truck. Lynn Layton fixed problem. We are pleased with service. More

by mlaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The service department has always done the needed work promptly and professionally. I have never been disappointed with their service. More

by GMTURNER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Lynn Layton has always done exactly what they say they will do, and Joe Miller is one of the best that I have ever dealt with he definitely knows what he is doing. More

by ghawkins28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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