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Lynn Layton Ford - Service Center

Decatur, AL

4.6
335 Reviews

335 Reviews of Lynn Layton Ford - Service Center

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February 15, 2025

Nice folks but hard to reach most of the time via phone. Did good work but not cheap More

by RCOOPER2379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Vehicle left with oily fingerprints on hood, door handle, steering wheel. My truck smelled like a mechanic More

by charles.d.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Excellent people was very friendly nice at their Job we got our Car in the Time they estimated to be excellent work More

by key4463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Great service, Friendly staff, Never pushy to purchase anything additional other than the service I came for More

by DHFREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Jim was very professional and friendly! Service was quick and process was easy. Will definitely be back More

by speakman324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Dropped in without an appointment and was told that I wouldn’t have to wait long if I could come back after lunch. It worked out well. Staff is always polite and service is timely. More

by LINDAG116
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names.
January 31, 2025

Very courteous and professional. Explained what parts to order for my vehicle. Have always had great service from the dealership. More

by VLSTEELMAN13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Friendly but professional staff. I only have to check in and tell them what I need and go wait and have a cup of coffee while they take care of it. If they find something of concern More

by Drhunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Courteous. Fast service. Everything explained from start to finish. All technicians were very professional. Great service More

by DFSUNDERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Joe and the service department always ensures we are well taken care of each and every visit More

by A10hog1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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