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Lynn Layton Ford - Service Center

Decatur, AL

4.6
303 Reviews

303 Reviews of Lynn Layton Ford - Service Center

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February 09, 2024

198 dollars to change a battery out in a f250 is about as bad of a rip off as you can find. More

by mattaustin7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Very friendly and knowledgeable. Always greeted with a smile. Brad is the best! Thank you for every thing More

by CABAKER1AFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
February 08, 2024

Service manager (Brian) was excellent. Very knowledgeable person about the repairs needed and the Ford processing of warranty claims. Brian was very professional, courteous and helpful for More

by kr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Had truck serviced and recall fixed. Was in and out within a reasonable amount of time. More

by heather_09rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller Sales
February 01, 2024

They got the part I needed to fix my car the very next day and gave me a courtesy car while my car was being repaired so that I did not have to miss my 3 doctor’s appointments that had been scheduled whe More

by SHELBY.SOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Friendly efficient employees, clean comfortable waiting area. I was kept aware of what was being done with my car. More

by DBURGESS2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Smith
January 28, 2024

Kept my car a day longer than promised, but service was ok. Not a real big problem More

by rhwilliams122
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with Brian
January 27, 2024

First come first served. Waited about 90 minutes and got my oil changed and tires rotated. Easy peasy. More

by garyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Lynn Layton is always a Great place to shop for vehicles and to get them serviced. More

by reginald1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Moody
January 21, 2024

They jacked up a repair price quote by 1000 dollars. I'll never go there again for repairs. They quoted a price of 1700 dollars and I said that's great because Pruitt's said they would do it for 4500 More

by DAVEY22.DL
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad a quick lane is GREAT.
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