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Lynn Layton Ford
Decatur, AL
461 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 461 reviews
April 01, 2024
Shane Black was great. He had my new car waiting out front and ready to go when I got there. He was very helpful and explained everything great. He had my new car waiting out front and ready to go when I got there. He was very helpful and explained everything great. More
by timbelltb
Verified CustomerEmployees Worked With
Helpful March 30, 2024
Service is excellent. Staff is trustworthy, very friendly, and very efficient. Always receive great care. Staff is trustworthy, very friendly, and very efficient. Always receive great care. More
by BOYD924
March 30, 2024
Did great Just had a little issue when I called the first time about 2 recalls on my F150 no one returned my call so I called back 2 weeks later and they got right on it first time about 2 recalls on my F150 no one returned my call so I called back 2 weeks later and they got right on it More
by HEARDBACKHOE
Employees Worked With
Mobile service
March 30, 2024
Refused the repair because of higher labor charges. When a repair costs almost more than the value of the truck, I had to decline the work and find a cheaper alternative. When a repair costs almost more than the value of the truck, I had to decline the work and find a cheaper alternative. More
by DAVEBRILEY54
Employees Worked With
March 29, 2024
No fees and negotiable. Very slow process and not ready when I got to the dealership to pickup the truck. Very slow process and not ready when I got to the dealership to pickup the truck. More
by Mklause
March 29, 2024
I was so at ease at how Brian took control of my tragic car wreck and took action immediately to help me and my situation. Hats off to the team for doing an amazing job and service. Much appreciated and th car wreck and took action immediately to help me and my situation. Hats off to the team for doing an amazing job and service. Much appreciated and thankful.. More
by DEBBIELOVESBITZIE
Employees Worked With
March 29, 2024
I was worried my glovebox door would not be covered. But after explaining to th service department, they ordered the door and installed it under warranty. Super dealership !! But after explaining to th service department, they ordered the door and installed it under warranty. Super dealership !! More
by 2HAMOPS
Employees Worked With
Jim Bolding. & Glen in Service
March 28, 2024
Service representative was friendly and laid back. But quickly got my trucks processed in and service started. But quickly got my trucks processed in and service started. More
by clvaughn764
Employees Worked With
March 28, 2024
I was able to change my appointment from 04/22 to 03/26. Car was diagnosed and promptly taken car of . Car was diagnosed and promptly taken car of . More
by Nancy Moore
March 28, 2024
Great service as always. They installed my mirror in a short time and got me back on the road quickly. Many thanks to Brian and the technicians who worked on my truck. They installed my mirror in a short time and got me back on the road quickly. Many thanks to Brian and the technicians who worked on my truck. More
by Garylynnporter
