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Lynn Layton Ford

Decatur, AL

4.7
554 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 554 reviews

September 23, 2024

Several issues from poor management and mistakes. That's all. That's fairly common for dealership service departments I think. Poor service. Expensive. Slow. Lies. Normal. The friends and family disc More

by EEVANS3
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Rick Stackhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

They were rude to my wife and did not explain the results. She asked to take a look at another issue with no feedback. More

by hale.william
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Did not get the name
September 17, 2024

Quick and efficient experience. Brake replacement took less time than I anticipated. Will use again. More

by DELTACBC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Awesome staff and salesmen. They took the time to find me exactly what I wanted and made the process very easy! More

by abby22
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin Craft
September 16, 2024

WARNING: Do not trust Lynn Layton Ford in northern Alabama to honor their coverage and warranty service. They have had my vehicle for almost three months and have been sitting on it while doing nothin More

by R. Martin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Warranty Coverage Dept.
September 15, 2024

Very courteous staff. No pushy salespeople. Listened and found what we were looking for. Made buying a truck very easy. More

by jlwaterman3489
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Awesome staff, friendly service. Josh Horton helped us tremendously in our trade in and purchase of our 21 F150. The entire process was painless and easy. More

by chris97red
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joshua Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Wonderful experience, my salesman Scott was extremely helpful and not pushy at all!! Will be a returning customer! More

by melissa.scurlock1
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Recommend Dealer
Yes
Employees Worked With
Scott Fuller
September 14, 2024

I am very glad we stopped by Lynn Layton Ford. My daughter was looking for her first car. They had the SUV that checked all the boxes, and came right in on budget. David Barnes, Austin Craft and R More

by superiorsales
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barnes, Austin Craft & Rusty Mcdonald
September 13, 2024

Good to deal with. Very helpful, would recommend. Daniel was great and very honest. Its always great when a dealership is straight forward with you. More

by lankford.ashley2317
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Tousey
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