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Lynn Layton Ford
Decatur, AL
621 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 621 reviews
September 28, 2024
Excellent customer service. Fast delivery. Personalized service. Was an absolute pleasure doing business here and with Kerry Jones, in particular. Fast delivery. Personalized service. Was an absolute pleasure doing business here and with Kerry Jones, in particular. More
by Dawn Grant
Verified CustomerEmployees Worked With
Kerry Jones
September 28, 2024
Fast service. Quick check in. Very friendly. Great communication. Quality service. Good reasonable place to do business Quick check in. Very friendly. Great communication. Quality service. Good reasonable place to do business More
by DFSUNDERMA
September 27, 2024
Horrible experience with a Warranty job. Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership with no one knowing it was there, to being nearly 3 months my truck was at the dealership. Finally my truck was brought into the shop on a Friday morning and was ready to go Tuesday morning. All it was, was a bad fuel pump. this is the ‘high points’ of my displeasement More
by ryan.stutts86
September 27, 2024
Purchased a vehicle with no hassle at all. Very friendly folks. They will definitely get my business in the future. Very friendly folks. They will definitely get my business in the future. More
by jaycdeez
September 26, 2024
Enjoyed the complementary pick up and delivery for servicing my vehicle. Would recommend this Ford dealership. servicing my vehicle. Would recommend this Ford dealership. More
by DP2545
September 26, 2024
Always enjoy working with Joe to get our vehicles serviced and all your staff are very friendly:) serviced and all your staff are very friendly:) More
by DEANN.LASH
Employees Worked With
September 23, 2024
Several issues from poor management and mistakes. That's all. That's fairly common for dealership service departments I think. Poor service. Expensive. Slow. Lies. Normal. The friends and family disc That's all. That's fairly common for dealership service departments I think. Poor service. Expensive. Slow. Lies. Normal. The friends and family discount that was given to smooth it over was appreciated but paltry in comparison. More
by EEVANS3
Employees Worked With
