Lynn Layton Ford

Smash hit - could not have been more pleased with my experience. Julian and Austin were super to deal with - best car buying experience I've ever had. Highly recommend this dealership. experience. Julian and Austin were super to deal with - best car buying experience I've ever had. Highly recommend this dealership. More

Absolutely the BEST car purchasing experience I’ve ever had! I’m from Birmingham and had inquired about the same vehicle at several other dealerships, but none of them came close to the level of service an had! I’m from Birmingham and had inquired about the same vehicle at several other dealerships, but none of them came close to the level of service and transparency I received at Lynn Layton Ford. I ended up bypassing multiple dealerships and drove over an hour to Decatur-and I’m so glad I did. There was zero haggling involved. The team at Lynn Layton is already working to get you the best deal possible from the jump, which made the entire process smooth and stress-free. I especially appreciated that they do not charge doc fees and their tax rate is lower than other areas I looked in, which saved me even more money. I’m extremely pleased with both my purchase and my experience at Lynn Layton Ford. Huge shoutout to Daniel for his top-notch service and professionalism. If you’re in the market for a new vehicle, do yourself a favor and check them out-you won’t regret it! More

Friendly employees, great selection of vehicles, and willing to work to close the deal to make the customer happy. willing to work to close the deal to make the customer happy. More

We Had our vehicle serviced . Every person that we dealt with was very professional and got the job done in a timely manner Every person that we dealt with was very professional and got the job done in a timely manner More

Great experience! Scott Fuller should be employee of the year. Everyone at Lynn Layton Ford was a pleasure to work with. The best of the best Scott Fuller should be employee of the year. Everyone at Lynn Layton Ford was a pleasure to work with. The best of the best More

great experience. This is the second time I have purchased from this dealership and they always treat me well. This is the second time I have purchased from this dealership and they always treat me well. More

I have a huge problem with the service center at Lynn Layton. I bought my vehicle from Lynn Layton because the sales team was so amazing, but I have NEVER had knowledgeable, skilled, or respectful servic Layton. I bought my vehicle from Lynn Layton because the sales team was so amazing, but I have NEVER had knowledgeable, skilled, or respectful service done in their service center. I basically have to use them for oil changes because they are the only Ford that is convenient distance from my home. However, I am so frustrated after my recent visit, that I won’t even do that anymore. I will take a day off work, or waste a Saturday driving to ANY other dealership before I go back to Lynn Layton. First, every time I discuss anything related to the vehicle with the service team, I am very obviously dismissed (I am a woman). No, I do not know a lot, or much of anything about the internal structure of cars, BUT I do know my car shouldn’t sound like I have a subwoofer attached underneath it. (P.S. it was an exhaust leak (which was an active recall at the time) that another Ford dealership diagnosed AND repaired, along with several other recalls, within a week of Lynn Layton telling me nothing was wrong with the car.) Second, both I, and my husband, have been lied to about work they claimed to have completed. Within a year of purchasing the car, the window switches began to peel. Completely common, but we asked for them to be replaced. Lynn Layton “ordered the switches” and claimed they replaced them. When my husband picked up the car, the original window switches were STILL in the car. The service team member proceeded to argue that he had changed them. So, his argument was that NEW window switches came out of the box already peeled and worn. This last visit, which was an oil change, I was told that the other dealership had improperly installed/repaired the cam phasers (which you cannot see without pulling valve covers, etc, which they did not do, so how could they diagnose that correctly?) and that they (Lynn Layton) would not fix them (unless we paid) because it was a workmanship issue from another dealership). I am just exhausted with being dismissed, ignored, and LIED to from a service team that people regularly use and are supposed to trust to repair their vehicles. I am finished using Lynn Layton. I truly hope others have/have had better experiences with this team. More

Glenn took great care of me and my F150. Courtney WW also very helpful. Thanks everyone. Courtney WW also very helpful. Thanks everyone. More

Kerry and Austin at Lynn Layton Ford did a fantastic job start to finish with helping me through the sale process. I am excited to be in a new Ford Truck and know I will have true honest support. Kerry was start to finish with helping me through the sale process. I am excited to be in a new Ford Truck and know I will have true honest support. Kerry was a great easy going Sales representative. Thank you Brian S. More

Good transaction. Would use again. Took care of my concerns and needs. Would recommend again. Would use again. Took care of my concerns and needs. Would recommend again. More