Back

Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,798 Reviews

1,798 Reviews of Lynn Layton Chevrolet - Service Center

Sort by
January 10, 2024

Everything went as expected Waiting room was a little crowed and parking was also very crowded. More

by dougstephenson076
Recommend Dealer
Yes
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Doug, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Did not fix my problem. Ended up trading the car and losing $75,000 on it because they could not complete the repairs that were an issue from the factory. They kept blaming More

by Jbrady26
Recommend Dealer
No
Employees Worked With
Because I can't give 0
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Jbrady26. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Unfortunately y'all had a lot technicians out sick . ... was able to work with George and go get some lunch and returned for service in afternoon . Appt was for 10... I was not upset... retired nurse... More

by scarlett5588
Recommend Dealer
Yes
Employees Worked With
George
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review, Scarlett. We do appreciate your patience for the extended wait that you encountered due to our short staff. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Was good Service was good. Good place to wait. Got a oil change and tire rotation and as far as I know it was fine More

by gaderholt27
Recommend Dealer
Yes
Jan 12, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

They are always top notch wouldn't go nowhere else! !! Lynn Layton Chevrolet is top-notch whether I'm buying a new vehicle or visiting the service center. I always get the best service and the people ar More

by MMCCURRY0
Recommend Dealer
Yes
Employees Worked With
George
Jan 11, 2024 -

Lynn Layton Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Lynn Layton Chevrolet Team

Feb 02, 2024 -

MMCCURRY0 responded

Jan 10, 2024 MMCCURRY0 VERIFIED CUSTOMER They are always top notch wouldn't go nowhere else! !! Lynn Layton Chevrolet is top-notch whether I'm buying a new vehicle or visiting the service center. I always get the best service and the people are always cordial and willing to help. I would not even consider doing business anywhere else

January 10, 2024

Getting the maintenance done took much longer than expected and there was no communication about the extended period of time you would need to keep my vehicle. Thankfully we have multiple vehicles. I More

by Kberger02
Recommend Dealer
No
Jan 11, 2024 -

Lynn Layton Chevrolet responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

January 10, 2024

Took 3 trips to get in. Lots of people out sick. Which I understand. 3 1/2 hours for oil change. Couldnt leave as I babysit my grandchild. No car seat. Tried to use a benefi More

by PEARLYWHITES4365
Recommend Dealer
No
Jan 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

January 09, 2024

Work done on time and properly. Staff friendly and courteous Would use their service again More

by iaingriggs
Recommend Dealer
Yes
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Iain, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lynn Layton Chevrolet's Service Department. Sincerely, The Lynn Layton Chevrolet Team

January 09, 2024

Outstanding We've always been greeted by James and Danny does an excellent job not to fast so i can look around your lot More

by JLAND1968
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

January 09, 2024

Tyler was very knowledgeable and knew all about the vehicles and worked hard to get us to our goal More

by lovelady_stephanie
Recommend Dealer
Yes
Employees Worked With
Tyler Wilson
Jan 10, 2024 -

Lynn Layton Chevrolet responded

Stephanie, thank you for reviewing your time spent at Lynn Layton Chevrolet. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Tyler is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lynn Layton Chevrolet Team

...
99
...