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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,799 Reviews

1,799 Reviews of Lynn Layton Chevrolet - Service Center

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January 30, 2024

Want to thank Ben for all he has done, and answering our questions .Very Polite. Thank you Ben. Mike More

by MIKES2272
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Feb 01, 2024 -

Lynn Layton Chevrolet responded

Thank you so much, Mike, for taking the time to share your feedback with us! We will share your comments with Ben and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

He was very helpful. When I asked him a question, he had the answer. I forgot something in my car and he went to get it out for me. More

by venice.cw5
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Venice. Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

they are very professional and got the job done quickly. I’m very happy Houston Lovelace. More

by LOVELACESERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray
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Feb 01, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

Great service George swan is a great service advisor. Always friendly and tries to take care of the customer. In every way he can More

by JWHALEY1
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Feb 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for the awesome feedback! You're right, George is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Lynn Layton Chevrolet Team

January 30, 2024

Nice friendly service and quick answering my questions I had excellent service with Lynn Layton Chevrolet and would recommend them. More

by KELLINAN
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 28, 2024

Always out to please the customer. Highly recommend George always makes sure I'm taken care of. More

by donna38
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Jan 31, 2024 -

Lynn Layton Chevrolet responded

Hi Donna and thank you for your kind words. We are very happy to hear that George is so attentive during your visits to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Very good. .. I had an appointment for my service they were ready and got my car done quickly. More

by janeleedavis
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Most employees were very nice but one of the employees were very rude. I had an appointment at 10 and they told me it would take an hour to work on it. And they didn’t start working on it until 11:30. The More

by peytonhsteele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I couldn’t remember the guys name that was rude. He was an older skinny guy., Ben Thrasher
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Jan 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

Every person that I meet at the dealership were polite and everyone that was new to the room would always ask if I was being help you have a good group of employees you should be proud of them More

by tdouglass524
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2024

They were right on time. Did everything they said they would and were very helpful. More

by charrison743
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Jan 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Lynn Layton Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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