Lynn Layton Chevrolet - Service Center
Decatur, AL
1,798 Reviews of Lynn Layton Chevrolet - Service Center
Great staff. get you in and out with no problems, if there is a problem they do a very godd jobs explaining things. get you in and out with no problems, if there is a problem they do a very godd jobs explaining things. More
Prompt on pricing. Prompt on adding attachments. Prompt on finalizing the price and arranging delivery Prompt on adding attachments. Prompt on finalizing the price and arranging delivery More
Quick service done with care. I appreciate their help and confidence that things are being done correctly. I appreciate their help and confidence that things are being done correctly. More
George was great! I came in for a child seat restraint it only took a out 2 minutes. His personality is great! Thanks George! I came in for a child seat restraint it only took a out 2 minutes. His personality is great! Thanks George! More
Service performed in 45 minutes without an appointment. Very pleased with the service and the free coffee while waiting Very pleased with the service and the free coffee while waiting More
I’m 61 years old and I’ve owned a lot of vehicles and been to a lot of dealerships and George Swann is absolutely the best service manager I’ve ever seen, dealt with or even heard of. Lynn Layton Chevrol been to a lot of dealerships and George Swann is absolutely the best service manager I’ve ever seen, dealt with or even heard of. Lynn Layton Chevrolet is the best dealership I’ve ever dealt with. More
I have been to this dealership multiple times since I purchased my vehicle and every time it seems to be a scheduling issue and some of my issues still haven’t been fixed. The last couple times I have b purchased my vehicle and every time it seems to be a scheduling issue and some of my issues still haven’t been fixed. The last couple times I have been there it was several people that was disappointed More
Horrible experience. Appointment I made was not in the list. Rep said “Bobby will get your vehicle right to the back” I asked for an estimated time to diagnose. Rep said Appointment I made was not in the list. Rep said “Bobby will get your vehicle right to the back” I asked for an estimated time to diagnose. Rep said 1 hour. Two hours later my vehicle had not moved from where I had originally parked it. I asked for estimate time to get it in the shop. Rep said there are two vehicles ahead of you. He confirmed that those were the two there over two hours ago. Asked why it was taking so long. Rep said “It’s like when I go to the doctors office, sometimes I have to wait.” I asked to speak with someone who could help me resolve the situation. The person he brought to me, who did not introduce herself, said I would have to just wait. She offered me a free oil change. She suggested what the problem might be and showed me an estimated cost for replacement parts (labor not included). Bobby hadn’t looked at my vehicle, how does she know what will fix it? Why couldn’t I have been informed 2 1/2 hours earlier? Not a good experience at all. Decided to leave rather than wait an unknown amount of additional hours. By now I have 3 hours invested… I should receive $158 x 3 + tax in credit. More
It was quick and efficient. They communicated very well. It was a great experience. I would highly recommend. They communicated very well. It was a great experience. I would highly recommend. More
Staff was very courteous, Work was done in a very timely manner Will be beck again ! manner Will be beck again ! More