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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,967 Reviews

1,967 Reviews of Lynn Layton Chevrolet - Service Center

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July 09, 2025

HE WAS GREAT WITH HELPING WITH AN ISSUE I HAD WITH MY CAR. GREAT CUSTOMER SERVICE More

by markita_boyd
Recommend Dealer
Yes
Employees Worked With
WES
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Jul 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback, Markita! We're glad to hear that you had a positive experience at Lynn Layton Chevrolet and that our team was able to assist you with your car issue. Providing great customer service is our priority, and we look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

July 09, 2025

The customer service was amazing. The communication was great. Everyone was as so generous and helpful, i got my car back in a timely manner More

by Joy cowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis, George Swann
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Jul 10, 2025 -

Lynn Layton Chevrolet responded

Thank you, Joy! We greatly appreciate your kind words about the amazing customer service and communication at Lynn Layton Chevrolet. We're thrilled to hear that you received your car back promptly and that our team was helpful along the way. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 09, 2025

Very prompt service, pleasant technicians. Got me in and out and also changed my oil and corrected the recall More

by tjpayne79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Jul 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our prompt service and pleasant technicians at Lynn Layton Chevrolet. It's great to hear that we were able to get you in and out while taking care of your oil change and recall. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 09, 2025

We received excellent repair service on our 2021 Tahoe and in a very timely manner! Happy to be back on the road with a quick repair to the Fuel Filter Computer program module and very professional techs! More

by RNICHOLS4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! We're excited to hear that you received excellent repair service for your 2021 Chevrolet Tahoe at Lynn Layton Chevrolet. It’s great to know that our professional technicians were able to get you back on the road quickly with the repair. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 07, 2025

Service department is worthless and incompetent. No updates, no progress reports. I will not be back More

by rrichardkthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Richard. We understand your frustration regarding the lack of communication from our service department. Your feedback is important, and we encourage you to reach out to us directly at Lynn Layton Chevrolet so we can discuss your concerns further. We value your input and hope to have the opportunity to improve your experience in the future. Sincerely, The Lynn Layton Chevrolet Team

July 06, 2025

Obtaining service for my vehicle was easy! I dropped it off and was called when it was ready. More

by lkbarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found the service process at Lynn Layton Chevrolet easy and efficient. It's our goal to make every visit seamless for our customers. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 05, 2025

Went for a recall issue and all was resolved quickly. Great friendly Service with this visit. More

by LBWILSON731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We're glad to hear that your recall issue was resolved quickly and that you experienced great friendly service during your visit to Lynn Layton Chevrolet. We look forward to assisting you again. Sincerely, The Lynn Layton Chevrolet Team

July 04, 2025

Danny did an amazing job. Mr. Swann was very friendly and professional. Awesome service department will be back . Thank you . More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny the Technician , George Swann
Report | Print
Jul 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Danny and Mr. Swann provided you with excellent service at Lynn Layton Chevrolet. We appreciate your kind words about our service department and look forward to welcoming you back soon! Sincerely, The Lynn Layton Chevrolet Team

July 04, 2025

Customer service was great wait time wasn’t to long Friendly staff Answered any questions I had More

by GOLF.GARNER028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Lynn Layton Chevrolet responded

Thank you for your 5-star review! We at Lynn Layton Chevrolet appreciate your kind words about our customer service and friendly staff. It's wonderful to hear that your questions were answered and that your wait time was minimal. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 03, 2025

Had an issue with my Tahoe George was very helpful also assisted me on getting it to the shop ,great turn around on the fix. More

by Brian mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Report | Print
Jul 03, 2025 -

Lynn Layton Chevrolet responded

Thank you, Brian! We truly appreciate your positive feedback about your experience with us at Lynn Layton Chevrolet. We're glad to hear that George was so helpful with your Chevrolet Tahoe and that we were able to get it fixed quickly. If you need anything else in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

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