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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,798 Reviews

1,798 Reviews of Lynn Layton Chevrolet - Service Center

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February 27, 2025

Great staff. get you in and out with no problems, if there is a problem they do a very godd jobs explaining things. More

by DENNIS.HOOPER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words, Dennis! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our staff at Lynn Layton Chevrolet. We strive to provide prompt and clear communication to all our customers. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

February 26, 2025

Prompt on pricing. Prompt on adding attachments. Prompt on finalizing the price and arranging delivery More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We're thrilled to hear about your positive experience with Lynn Layton Chevrolet. If you have any specific questions about pricing or would like to add attachments, feel free to reach out to us directly. We're here to assist you in finalizing your price and arranging for delivery. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

February 25, 2025

Quick service done with care. I appreciate their help and confidence that things are being done correctly. More

by APRIL Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lynn Layton Chevrolet responded

Thank you, April, for your kind words! We at Lynn Layton Chevrolet are pleased to hear that you had a positive experience with our service team. We strive to ensure that our customers feel confident and cared for. We look forward to helping you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 24, 2025

George was great! I came in for a child seat restraint it only took a out 2 minutes. His personality is great! Thanks George! More

by CHYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Lynn Layton Chevrolet responded

Thank you, Chyna! We're thrilled to hear that you had a fantastic experience at Lynn Layton Chevrolet. It's great to know that George provided quick and friendly service for your child seat restraint. We appreciate your kind words and look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

Service performed in 45 minutes without an appointment. Very pleased with the service and the free coffee while waiting More

by DLBURGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you were pleased with the quick service at Lynn Layton Chevrolet and enjoyed the free coffee while you waited. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

I’m 61 years old and I’ve owned a lot of vehicles and been to a lot of dealerships and George Swann is absolutely the best service manager I’ve ever seen, dealt with or even heard of. Lynn Layton Chevrol More

by pburton017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your recognition of George Swann and the outstanding service you received at Lynn Layton Chevrolet. It's wonderful to hear that we’ve made a lasting impression. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

I have been to this dealership multiple times since I purchased my vehicle and every time it seems to be a scheduling issue and some of my issues still haven’t been fixed. The last couple times I have b More

by LEGG1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand that scheduling issues and unresolved vehicle concerns can be frustrating. At Lynn Layton Chevrolet, we strive to provide a seamless service experience and appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can address your concerns and ensure your vehicle is properly taken care of. Your experience is important to us, and we want to improve moving forward. Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

Horrible experience. Appointment I made was not in the list. Rep said “Bobby will get your vehicle right to the back” I asked for an estimated time to diagnose. Rep said More

by Cpf23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration with the delay and lack of communication regarding the diagnostic process for your vehicle at Lynn Layton Chevrolet. We encourage you to reach out to us directly so we can discuss your situation further. Your insights are valuable in helping us improve our service, and we hope to have the opportunity to assist you better in the future. Thank you again for your input. Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

It was quick and efficient. They communicated very well. It was a great experience. I would highly recommend. More

by HASTINGS.KNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Layton
Feb 22, 2025 -

Lynn Layton Chevrolet responded

Thank you for the wonderful feedback! We're thrilled to hear that your experience at Lynn Layton Chevrolet was quick and efficient, with great communication. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 21, 2025

Staff was very courteous, Work was done in a very timely manner Will be beck again ! More

by ldianne2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our courteous staff and timely service. We're glad to hear you plan to visit us again at Lynn Layton Chevrolet, and we look forward to assisting you in the future! Sincerely, The Lynn Layton Chevrolet Team

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