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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,801 Reviews

1,801 Reviews of Lynn Layton Chevrolet - Service Center

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February 15, 2024

Amy was very helpful and a joy to work with. Very good experience, as with all purchases with Lynn Layton More

by thom.brown58
Recommend Dealer
Yes
Employees Worked With
Sale person, Amy
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Feb 16, 2024 -

Lynn Layton Chevrolet responded

Thom, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lynn Layton Chevrolet Team

February 14, 2024

Appreciated being able to use the coupon received in the mail. I'm done This is annoying! More

by P_JEFFERS
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Feb 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

February 14, 2024

Scheduled appointment for an oil change and in/out in about 30 minutes or less. Scheduled appointment for an oil change and in and out in about 30 minutes or less. More

by P_JEFFERS
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Feb 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

February 13, 2024

I had an great experience, The team was awesome and the person who took care of me was very informative ( sorry I forgot his name ) , The service was quick and I was satisfied More

by EHOLLAND1980
Recommend Dealer
Yes
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Feb 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

February 13, 2024

Had car in for oil change. Made an appointment ahead. Waited for about an hour for service to be completed. No problems. Very nice folks. More

by PATROYSTER0
Recommend Dealer
Yes
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Feb 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

February 13, 2024

I was not my heated seat stuff was there and drop mine car off and that didn't have the part More

by hittjennifer32
Recommend Dealer
No
Employees Worked With
Ben Thrasher, Ben Thrasher
Report | Print
Feb 14, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for sharing your recent experience at Lynn Layton Chevrolet. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Sincerely, The Lynn Layton Chevrolet Team

Feb 14, 2024 -

hittjennifer32 responded

And that didn’t fix my ax like that say

February 13, 2024

They were very professional and I would recommend anyone to shop there! They were very helpful in getting me close to the price range I could afford! Thanks so much! More

by janice.williams227
Recommend Dealer
Yes
Employees Worked With
Gary Ray, Gary Ray
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Feb 15, 2024 -

Lynn Layton Chevrolet responded

Congratulations on your recent purchase, Janice! At Lynn Layton Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Lynn Layton Chevrolet Team

February 13, 2024

Great,been a long time customer. I trust their assessment,and no high pressured unnecessary services. Highly recommend their service dept More

by charlenebendall
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Feb 15, 2024 -

Lynn Layton Chevrolet responded

Charlene, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

February 12, 2024

It was great - except the wait was a little long but that is to be expected. More

by hlkaylor
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Feb 14, 2024 -

Lynn Layton Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

February 11, 2024

Ben was concerned about whether they could address a repair before the Saturday Parade. He went out of his way to make the repair resolved so that the truck would be available for Saturday. He was able More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Feb 13, 2024 -

Lynn Layton Chevrolet responded

Nick, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Ben and the rest of the Lynn Layton Chevrolet service team were able to repair your vehicle to your standards. Sincerely, The Lynn Layton Chevrolet Team

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