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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,804 Reviews

1,804 Reviews of Lynn Layton Chevrolet - Service Center

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March 06, 2024

Acted like they didn't want to do the work And made me feel uncomfortable but I let them do it anyway More

by LEONARDR42
Recommend Dealer
Yes
Employees Worked With
Michael Adams
Mar 07, 2024 -

Lynn Layton Chevrolet responded

Leonard, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Responsive and helpful when I've had need Salesman was good and service has been good. More

by Sbowen5
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Will do at a later date. I have yet to receive my copy of the service performed. More

by LARRYSPILLERS
Recommend Dealer
Yes
Employees Worked With
George Swann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback, Larry. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please contact us at your earliest convenience to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Always does a great job servicing my truck at a reasonable price. Total time was only 1 hour and 15 minutes. More

by SCCROW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2024

Fast and fixed the problem correctly the first time Great service and customer support and friendly More

by waf_1966
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

March 03, 2024

George is a great service advisor and always accommodating. Service is quick and efficient. I like the extra care taken with my vehicles. More

by clearwater68
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 05, 2024 -

Lynn Layton Chevrolet responded

It’s great to know that George provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Lynn Layton Chevrolet Team

March 02, 2024

It was a great experience I would recommend Lynn Layton Chevrolet to anyone buying or trading or having a vehicle serviced More

by JAMIEHODGE92
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 04, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience, Jamie! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lynn Layton Chevrolet Team

March 02, 2024

They serviced my truck, something wasn't finished or done right so I had to take it back. Both visits had me waiting for 4 hours and the second visit didn't even get me finished. I had to go to the quick lub More

by gmccurley518
Purchase Time
Recommend Dealer
No
Employees Worked With
George Swann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Mar 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

March 01, 2024

Side panel toward the back of the driver seat would not stay in position keep popping out when I anyone would sit down in the driver seat panel was replaced two to three times than was told after all of th More

by lewisronnie
Recommend Dealer
No
Employees Worked With
Previous service was poor called a service rep and left message and never received a call back from the dealership that was 6 to 8 months ago xxxx poor
Mar 01, 2024 -

Lynn Layton Chevrolet responded

We're sorry to hear about your negative experience, Lewis. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Lynn Layton Chevrolet Team

March 01, 2024

As always, the service was excellent and the people are always friendly and efficient. Bobby R did a fantastic job on my Vette. I will be back! More

by CEFYHRIE
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
Mar 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

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