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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,805 Reviews

1,805 Reviews of Lynn Layton Chevrolet - Service Center

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March 09, 2024

Is what great I had a great experience. Fastest oil change ever I will be back More

by Shere0707
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Quick and communicative service. Great folks. Personal experience. Lynn Layton never fails to exceed my expectations. More

by tcounts00
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for this amazing review of your experience here at Lynn Layton Chevrolet! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Fast service. Clean waiting room with clean water Easy appointment to make Will always come here to service my Chevrolet More

by MARIEA584
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Mar 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Mariea. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 09, 2024

Good experience I was happy that my oil change was not 2 hours like it was the last time I was there. More

by Connie Sherman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

We thank you for this review of our service center, Connie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

My experience was great! From the time I was greeted, I was treated very professionally and my service was explained to me and they handled the services for my vehicle. More

by gdgarth1965
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

Very helpful and easy to work with My car was taken care of very well More

by JENNIFER.CHAPPELL66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher, Ben Thrasher
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Mar 08, 2024 -

Lynn Layton Chevrolet responded

Jennifer, we are so glad we could take care of all of your needs at Lynn Layton Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

You need a better system when dealing with tire issues. If you're going to sale additional warranties on your tires you have to have a way to take immediate care of customers with tire problems. More

by mtmjackson
Recommend Dealer
No
Employees Worked With
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

I couldn't rate Shawn Holmes. The person who helped me was George and he gets a 5. He was excellent. He helped me deal with the warranty people to get me vehicle paid for in a tim More

by Tonyahampton58
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for your great review, Tonya! We're glad that George could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

March 08, 2024

everything was excellent staff was exceptional and very easy to work with. all in all 10 out 10 More

by PLAYGSP
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Mar 11, 2024 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

March 07, 2024

Very fast and efficient. George Swann is awesome. George Swann treats me like a valued customer. More

by pburton017
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Report | Print
Mar 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Lynn Layton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

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