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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,797 Reviews

1,797 Reviews of Lynn Layton Chevrolet - Service Center

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August 24, 2024

I can say this and back it up! ! They mean what they say and say what they mean!! What i like the most,is the environment the cleanest you can eat of the floor!! If you know what i More

by Old Mack Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the cleanliness and environment at Lynn Layton Chevrolet. It’s great to hear that our efforts are recognized and valued. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Car was repaired quickly. Less than a half day and returned to us. Extended warranty was recognized. More

by jbrink53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that your car was repaired quickly and that our team at Lynn Layton Chevrolet recognized your extended warranty. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

My appointment meant nothing. I picked my truck up a day and a half after my appointment without anyone looking at it. No explanation other than they were busy. More

by JMONTEGUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the delay with your truck at Lynn Layton Chevrolet. We value your time, and it's disappointing to hear that we didn't meet your expectations. We encourage you to contact us directly so we can address your concerns and ensure this situation is resolved. We appreciate your input as it helps us improve our services. Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Always does a great job and I feel like they are honest about what the car needs and not doing thing that are not necessary. More

by cathygreen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you feel we do a great job and appreciate your trust in Lynn Layton Chevrolet. Honesty and transparency are very important to us, and we're glad you noticed that. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Has been very nice when dealing with the dealership, and has helped me so far. More

by melissamarie1235
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience at Lynn Layton Chevrolet has been positive so far. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to help you! Sincerely, The Lynn Layton Chevrolet Team

August 22, 2024

Nice and thorough and efficient and the car was ready quickly and every seemed to enjoy their job More

by Lpcp05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Aug 23, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a nice and efficient experience at Lynn Layton Chevrolet. Our team takes pride in their work and it's great to know that their enthusiasm made a positive impression. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 22, 2024

The company was not involved with me and letting me know what was happening with my repair. When I called to inquire the staff answering the phone was short tempered and Ben was aggravated with any question More

by bburrell5512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Thrasher
Report | Print
Aug 23, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding communication about your repair, and it's important to us that our customers feel informed and supported. We appreciate your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution. Your satisfaction is our priority. Sincerely, The Lynn Layton Chevrolet Team

August 19, 2024

This dealership was able to get me taken care of quickly I'm back on the road More

by sdgregory7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Aug 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your review! We appreciate your feedback and are glad to hear that Lynn Layton Chevrolet was able to assist you quickly so you could get back on the road. If you need anything in the future, don’t hesitate to reach out. Safe travels! Sincerely, The Lynn Layton Chevrolet Team

August 18, 2024

George got me taken care of quickly, excellent service and customer care. I’ll definitely be back. More

by dwinsett56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Lynn Layton Chevrolet responded

We truly appreciate your kind words about the excellent service and customer care you received at Lynn Layton Chevrolet. We're glad to hear you were taken care of quickly, and we look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 18, 2024

No customer service at all except for Ben. No one in the office would even help had to get Ben Armstrong Ben Trasher was great and took care of everything and helped us More

by DANVAUGHN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
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Aug 20, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustrations regarding the customer service you encountered, and we appreciate your recognition of Ben’s efforts to assist you. We strive to provide excellent service at Lynn Layton Chevrolet and your feedback is invaluable in helping us improve. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you again for your input! Sincerely, The Lynn Layton Chevrolet Team

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