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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,792 Reviews

1,792 Reviews of Lynn Layton Chevrolet - Service Center

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August 27, 2024

As always, I am very satisfied with my experience at Lynn Layton service department. Everyone is so knowledgeable and quick to help with any concerns that I might have. Also, the salesman Jamie Aldridge, More

by April Bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your thoughtful review, April! We’re thrilled to hear that you consistently have a satisfying experience at Lynn Layton Chevrolet's service department. It's wonderful to know that our team, including Jamie, is providing you with the knowledgeable and attentive service you deserve. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 27, 2024

Cashier has bed attitude. She could have made using my Chevrolet discount easier but made it hard. More

by DKFORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Aug 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Lynn Layton Chevrolet. We understand your concerns about the service you received regarding your Chevrolet discount. We strive to provide a seamless experience and will use your input to improve our processes. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better in the future! Sincerely, The Lynn Layton Chevrolet Team

August 25, 2024

Brought truck in for service due to a check engine light, they had the truck for a month, took forever to get a part that I could have ordered online. When we got the truck back the check engine light was st More

by Paul E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to share your experience with us. We understand your frustrations regarding the service you received on your truck. It’s concerning to hear that you faced issues with both your vehicles during their time with us. We appreciate your feedback and would like to encourage you to reach out to us directly at Lynn Layton Chevrolet to discuss your concerns further. We strive to uphold high standards in our service department and would like the opportunity to address your situation. Sincerely, The Lynn Layton Chevrolet Team

August 25, 2024

Very good & helpful. Friendly employees with a true interest in helping customers with their problems. Will definitely be back. More

by phopkins03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Aug 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Lynn Layton Chevrolet. Our friendly team is always here to help, and we look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Car was repaired quickly. Less than a half day and returned to us. Extended warranty was recognized. More

by jbrink53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your positive feedback! We're thrilled to hear that your car was repaired quickly and that our team at Lynn Layton Chevrolet recognized your extended warranty. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

My appointment meant nothing. I picked my truck up a day and a half after my appointment without anyone looking at it. No explanation other than they were busy. More

by JMONTEGUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand your frustration regarding the delay with your truck at Lynn Layton Chevrolet. We value your time, and it's disappointing to hear that we didn't meet your expectations. We encourage you to contact us directly so we can address your concerns and ensure this situation is resolved. We appreciate your input as it helps us improve our services. Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Always does a great job and I feel like they are honest about what the car needs and not doing thing that are not necessary. More

by cathygreen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you feel we do a great job and appreciate your trust in Lynn Layton Chevrolet. Honesty and transparency are very important to us, and we're glad you noticed that. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Has been very nice when dealing with the dealership, and has helped me so far. More

by melissamarie1235
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that your experience at Lynn Layton Chevrolet has been positive so far. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to help you! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

Very Friendly and Nice and speedy service Took the time to get my truck serviced even though they were very busy More

by Rioschiquita11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you experienced friendly and speedy service at Lynn Layton Chevrolet. Our team always strives to provide excellent service, even during busy times. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 24, 2024

I can say this and back it up! ! They mean what they say and say what they mean!! What i like the most,is the environment the cleanest you can eat of the floor!! If you know what i More

by Old Mack Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Aug 26, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the cleanliness and environment at Lynn Layton Chevrolet. It’s great to hear that our efforts are recognized and valued. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

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