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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,792 Reviews

1,792 Reviews of Lynn Layton Chevrolet - Service Center

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September 19, 2024

Always responsive to issues. Very professional and knowledgeable people who are willing to help and go the extra mile More

by dean012410
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Sep 20, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Lynn Layton Chevrolet to be professional, knowledgeable, and willing to go the extra mile. We strive to provide exceptional service and appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 19, 2024

Brought my truck in 3 times for the same issue,Lynn Layton kept it for a total of 7 weeks and still did not fix thr issue.On the 3rd trip,they told me it was a different issue than the 2 prior times.Wh More

by chandlerjosh100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Vanhoozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the repeated trips to Lynn Layton Chevrolet and the diagnostic fee after multiple attempts to resolve the same issue with your truck. We appreciate your feedback and take your concerns seriously. Please reach out to us directly so we can work towards a solution and ensure your vehicle's issues are addressed properly. Your satisfaction is important to us, and we value your insight. Sincerely, The Lynn Layton Chevrolet Team

September 16, 2024

Awesome, fast service, courteous, great staff! ! From start to finish, everyone was helpful. Diagnosed the problem and repair was quick. Kept me updated throughout the process. More

by mclainrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Hallmark
Sep 18, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you experienced awesome, fast service at Lynn Layton Chevrolet. Our team takes pride in providing courteous and helpful assistance from start to finish. We're glad we could diagnose the problem quickly and keep you updated throughout the process. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 16, 2024

The mechanic it worked on my truck did a real good job changing the oil and everything and he told me what to expect in the next two months to come back in and get that check More

by Kennethlfreeman43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Lynn Layton Chevrolet responded

We’re thrilled to hear that our mechanic did a great job servicing your truck and provided you with helpful information for your next visit. At Lynn Layton Chevrolet, we strive for excellent customer service and appreciate your feedback. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 15, 2024

Not satisfied at all with the paint job bad quality not happy I won’t recommend More

by rolexsr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the employee name
Sep 17, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the paint job quality. At Lynn Layton Chevrolet, we strive to meet high standards for our services. We would appreciate the opportunity to address your experience further. Please feel free to reach out to us directly so we can work towards a solution. Your satisfaction is important to us. Sincerely, The Lynn Layton Chevrolet Team

September 14, 2024

Great customer service from all involved! Would recommended to everyone! Great salesman and finance went smooth! Keep up the great work More

by Cornelius.rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our team at Lynn Layton Chevrolet. It's wonderful to know that our sales and finance process met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

September 13, 2024

Service department took my truck immediately when I drove up and had my oil change and tire rotation finished in 25 minutes. !! Everyone I dealt with very friendly and seemed to enjoy their job…… which is be More

by rod30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our service department took care of your truck promptly with the oil change and tire rotation completed in just 25 minutes. It’s great to know that you experienced our team's friendly service at Lynn Layton Chevrolet. We strive to create a welcoming atmosphere and ensure our customers are satisfied. We look forward to seeing you again for your next service! Sincerely, The Lynn Layton Chevrolet Team

September 13, 2024

Travis was very good at taking care of the entire process of my purchase with Lynn Layton. Brittany Anderson was incredible at making sure I had everything in order and set up the correct way before we left More

by thowardg66
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Anderson
Sep 14, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that Travis and Brittany provided you with excellent service during your purchase at Lynn Layton Chevrolet. Your appreciation means a lot to us, and we’re glad to have impressed you! We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 13, 2024

Made an appt a week earlier, brought my car in and was told it would be ready in 1 day. We went out of town for the night so we checked on it when we got back but couldn’t get anyone that could tell us i More

by Bunn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration with the delays and lack of communication regarding your service appointment at Lynn Layton Chevrolet. We appreciate your loyalty and feedback, as it helps us continuously improve our standards. Please feel free to reach out to us directly, so we can address your concerns and ensure a smoother experience in the future. We value your business and hope to serve you better next time. Sincerely, The Lynn Layton Chevrolet Team

September 13, 2024

Awesome dealership will keep on buying cars from them. Jeff Rippen is an awesome car salesman More

by That Chevy Guy
Recommend Dealer
Yes
Employees Worked With
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney , Gary Ray
Sep 14, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We truly appreciate your positive feedback about Lynn Layton Chevrolet and our team. We're thrilled to hear that you had a great experience with Jeff and that you plan to keep coming back for your car needs. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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