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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,794 Reviews

1,794 Reviews of Lynn Layton Chevrolet - Service Center

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October 09, 2024

Great service and team work always helpful to their customers I will recommend this dealership More

by rolexsr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember at the moment
Oct 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and teamwork at Lynn Layton Chevrolet. It's fantastic to hear that we were able to assist you and that you would recommend us to others. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

October 09, 2024

George is awesome-‘21 Blazer not so much. 2nd internal engine problem we’ve had in 2 weeks More

by EMIVIE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our team at Lynn Layton Chevrolet. However, we understand your concerns regarding the issues with your 2021 Blazer. Your experience is important to us, and we would like to help. Please reach out to us directly so we can address these engine problems and ensure you're well taken care of. Thank you for choosing Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

October 08, 2024

It’s hard to get appointment with my work schedule. I had my oil change and a pulley fixed on my truck. It took 5 hours to do with appointment. I spent my entire day at the dealership waiting room. More

by Go Blue!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand that a lengthy wait can be frustrating, especially with a busy work schedule. Your feedback regarding the oil change and pulley repair on your truck is appreciated, and we will take it into consideration as we strive to improve our service times at Lynn Layton Chevrolet. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to better serve you in the future. Sincerely, The Lynn Layton Chevrolet Team

October 08, 2024

Shawn is always friendly, professional and very helpful. He has never let me down. Great service More

by tlc465710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Oct 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We truly appreciate your positive feedback about the service you receive at Lynn Layton Chevrolet. It's wonderful to hear that Shawn has consistently provided you with friendly and professional assistance. We look forward to serving you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 08, 2024

A good dealership to buy your vehicle from and help full when you need a loaner car More

by jbsandlin57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Hardin
Oct 10, 2024 -

Lynn Layton Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you found Lynn Layton Chevrolet to be a good dealership for purchasing your vehicle and that our team was helpful in providing a loaner car when needed. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 07, 2024

Everyone was very nice and professional ,communication was super and service department was fast and outstanding More

by edmondkarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Oct 09, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Lynn Layton Chevrolet to be nice, professional, and efficient. We take great pride in our service department and are glad to know you had an outstanding experience. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 06, 2024

Service has gone down hill. Several reasons why. There was several things that needed to be corrected on my car but the upscale was important. I spent 2600 dollars across the st More

by JMM0580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Swann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns about the service experience you had at Lynn Layton Chevrolet, especially regarding the repairs and the oil change. It’s important to us that our customers feel valued and receive the quality service they expect. We appreciate you taking the time to give us this insight and encourage you to reach out directly so we can work towards a resolution. Your experience matters to us, and we’d like the opportunity to make things right. Sincerely, The Lynn Layton Chevrolet Team

October 05, 2024

Service department is great other than the rude receptionist Megan, checking you out at the end. More

by D10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan 1 star
Oct 07, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our service department and are glad to hear you had a positive experience. We also understand your concerns regarding the customer service at the checkout, and we value your input as we strive for continuous improvement at Lynn Layton Chevrolet. If you would like to discuss this further, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 05, 2024

My experience has always been excellent at Lynn Layton. George has always been very helpful and kind to work with. More

by KWAKE0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you've had an excellent experience at Lynn Layton Chevrolet. It's great to know that George has been helpful and kind during your visits. We appreciate your support and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 04, 2024

Ronny and the Body Shop team took great care of my car and met my needs. They were upfront and professional start to finish. They communicated well with me on a time that worked for me to drop off and pic More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny - Body Shop
Oct 07, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that Ronny and the Body Shop team at Lynn Layton Chevrolet provided you with such great service. Your feedback about our communication and professionalism means a lot to us. We look forward to assisting you again in the future. Enjoy your car! Sincerely, The Lynn Layton Chevrolet Team

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