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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,794 Reviews

1,794 Reviews of Lynn Layton Chevrolet - Service Center

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October 17, 2024

Always focused on customer service! That is all I wanted to say is the always are focused on customer service! More

by larrylpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Layton, Ben Thrasher
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Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We at Lynn Layton Chevrolet pride ourselves on our commitment to customer service, and we're thrilled to hear that it stands out to you. We appreciate your support and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 17, 2024

I was able to get a oil change,that I needed. Also had a recall that they fixed. Thank you. More

by James Holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you, James, for taking the time to share your experience at Lynn Layton Chevrolet. We're glad to hear that we could assist you with your oil change and address the recall. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 17, 2024

Great service. They even replaced a cracked windshield washer tank along with an oil change. More

by OTDRNT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you received great service at Lynn Layton Chevrolet and that our team could assist you with the replacement of your cracked windshield washer tank along with your oil change. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Lynn Layton Chevrolet Team

October 16, 2024

I thought they were very professional and treated me as my time was also important More

by BOYD.Q.MCNUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you felt respected and valued during your experience with us at Lynn Layton Chevrolet. Our team strives to provide professional service to all our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 16, 2024

Mr. Swann was very courteous and eager to help. The customer waiting area was nice. Thanks for the water! I would have loved to have a cookie too😉 More

by Rhonda White Marcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you, Rhonda! We appreciate your kind words about Mr. Swann and our waiting area at Lynn Layton Chevrolet. We're glad you enjoyed your time with us and the water. We'll definitely consider adding cookies for a sweeter experience next time! We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

October 16, 2024

Always dependable and friendly - have dealt with them exclusively for many years and have always felt I have been treated fairly- hope to continue that relationship for many years More

by Dbduke256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Lynn Layton Chevrolet over the years. It’s great to hear that you’ve consistently felt treated fairly and have experienced our dependable and friendly service. We look forward to continuing our relationship for many more years to come! Sincerely, The Lynn Layton Chevrolet Team

October 16, 2024

They do an amazing job, they get to you on time and they are respectfully! More

by mckenziehood00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the amazing job our team does at Lynn Layton Chevrolet. Timeliness and respect are essential to us, and we’re glad to hear that reflected in your experience. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

October 15, 2024

All good, Ben very polite and informative taking care of my truck in a timely manner! More

by rcraw32851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Oct 17, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Ben provided you with polite and informative service while taking care of your truck at Lynn Layton Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 15, 2024

You need more people. Also, the two rows back up out of service a long ways. More

by oilheadmike
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Oct 17, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your observations regarding our team size and the service delays. Your insights are valuable, and we encourage you to reach out to us at Lynn Layton Chevrolet to discuss this further. We're committed to improving our services and ensuring a positive experience for all our customers. Sincerely, The Lynn Layton Chevrolet Team

October 14, 2024

Provided excellent customer service. Very attentive to my questions and concerns. Behind was ready in record time. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Report | Print
Oct 16, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Angela! We're thrilled to hear that you received excellent customer service and that our team was attentive to your questions and concerns. It's great to know that we got your vehicle ready in record time. We appreciate your feedback and look forward to assisting you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

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