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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,795 Reviews

1,795 Reviews of Lynn Layton Chevrolet - Service Center

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October 24, 2024

Nice facility and staff. They make the customer feel at home. Very accommodating to your needs. More

by atcops02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our facility and staff at Lynn Layton Chevrolet welcoming and accommodating. We strive to make every customer feel at home, and it's great to know we met that expectation. We look forward to welcoming you back soon! Sincerely, The Lynn Layton Chevrolet Team

October 23, 2024

Very professional, good explanation of progress while vehicle is being serviced, very organized in process of service which allows a short wait, very courteous employees More

by BRIANREECE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Welford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Lynn Layton Chevrolet responded

Thank you for your thoughtful review! We are thrilled to hear that you had a positive experience with the service at Lynn Layton Chevrolet. It's great to know that our team was professional and organized, ensuring a short wait time while keeping you informed. We appreciate your kind words about our courteous employees. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 23, 2024

Everyone was really nice and help me find a car similar to what I wanted More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Echols
Report | Print
Oct 25, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that our team at Lynn Layton Chevrolet was able to assist you in finding a car similar to what you wanted. Your experience is important to us, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

October 22, 2024

I have purchased 15! or more trucks and 6 to 8 car and SUVs in the last 20 years and completely satisfied with the dealership. More

by JAMESGILLESPIE19370
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray
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Oct 24, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your continued trust in Lynn Layton Chevrolet over the years. It's great to hear that you've had satisfying experiences with us regarding your trucks, cars, and SUVs. We look forward to serving you again in the future! Please don’t hesitate to share your experience with others. Sincerely, The Lynn Layton Chevrolet Team

October 19, 2024

Lynn Layton Chevrolet’s service department is outstanding. I scheduled my appointment, arrived a little before the appointment they took my car in right away. I needed accommodations have a More

by EMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Oct 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Lynn Layton Chevrolet. I'm glad to hear we could accommodate your needs during your visit and that your car was ready promptly. We look forward to assisting you again next time! Sincerely, The Lynn Layton Chevrolet Team

October 19, 2024

I'm not happy with the fact that I had to contact them il about a part ordered for my truck. It had been over a week and I hadn't heard anything from lynn layton. When I texted George I was advised the par More

by DARYL_COSBY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cosby
Report | Print
Oct 21, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay with the part for your truck and the lack of communication during the process. We appreciate your feedback as it helps us improve our service at Lynn Layton Chevrolet. Please feel free to reach out to us directly if you would like to discuss this matter further. Sincerely, The Lynn Layton Chevrolet Team

October 18, 2024

I heard you gave good service. They were correct. I'll be back! Thank you. More

by JERRY.SHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Lynn Layton Chevrolet. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 18, 2024

I was very pleased with the service and short time to complete it. I signed up on line so everything was set up when I arrived. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 18, 2024

Wonderful experience even though it took parts of 2 days to get the repair completed. Ben communicated the process so we were always informed. He work with our warranty and our local dealer in Florida to ge More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Oct 19, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you were pleased with the service and that everything went smoothly for you at Lynn Layton Chevrolet. Our team works hard to ensure a quick and efficient process for our customers. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 18, 2024

Great experience! ! I was greeted immediately and seen quicky. I am happy with the customer service. More

by CHALL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Oct 21, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Lynn Layton Chevrolet and that our team was able to provide you with prompt and attentive service. We truly value your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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