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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,795 Reviews

1,795 Reviews of Lynn Layton Chevrolet - Service Center

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October 26, 2024

Delivered on time and on great condition. Highly recommend using Lynn Layton Chevrolet for service. More

by Steven Bumpers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Oct 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that your experience with Lynn Layton Chevrolet was positive, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2024

We always get the best service with the staff at Lynn Layton. Very friendly, knowledgeable and trustworthy. More

by TFAULK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Oct 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you consistently receive the best service from our friendly and knowledgeable staff at Lynn Layton Chevrolet. Your trust means a lot to us, and we look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2024

Been doing business with Lynn Layton for 40 years. I have been happy with everything. More

by Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
Oct 29, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Lynn Layton Chevrolet over the past 40 years. It's fantastic to hear that you've been happy with everything. We look forward to continuing to serve you and helping with all your automotive needs in the future! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2024

Excellent dealership and also excellent service department! We appreciate Lynn Layton Chevrolet and all that they provide. More

by JMHENSON2226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Lynn Layton Chevrolet and our service department. It's our pleasure to provide exceptional service, and we look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2024

Very friendly and courteous. Usually lets you know the status of your vehicle. Comfortable waiting area More

by LARRYSPILLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Lynn Layton Chevrolet to be friendly and courteous, and that you enjoyed our comfortable waiting area. We always strive to keep our customers informed about their vehicle status. We look forward to seeing you again on your next visit! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2024

Lynn Layton offers the the vehicle with good options for AL without padding the sticker with useful options. Stress free sales process and no hassle about financing or long term warranties. Thanks to the gr More

by skgibbs710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the stress-free sales process and the options we provide at Lynn Layton Chevrolet. Our team is dedicated to making your experience as seamless as possible, and we're thrilled to hear you found value in that. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2024

Service department isn't reliable. I scheduled a 2019 Chevrolet Silverado for a check engine light on, struts and rear shocks, engine oil change, transmission oil change and wiper blad More

by motuelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Oct 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration, especially with the delays regarding your vehicle's repairs. We appreciate your patience during this time as it is clear we did not meet your expectations with our service department. Your feedback is valuable, and we assure you we are taking it seriously to improve our process. Please feel free to reach out to us directly if you have further concerns, and we hope to service you better in the future. Sincerely, The Lynn Layton Chevrolet Team

October 24, 2024

Ben was wonderdul! Got my car back the same day when I was expecting it to take a few days More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Oct 24, 2024 -

Lynn Layton Chevrolet responded

Thank you! We're thrilled to hear about your positive experience with Lynn Layton Chevrolet. It's great to know that our team could get your car back to you the same day. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 24, 2024

I appreciated how nice everyone was and how Mike Adams was so helpful. He did an absolutely extraordinary job More

by Kara Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Oct 25, 2024 -

Lynn Layton Chevrolet responded

Thank you, Kara, for your wonderful review! We're thrilled to hear that you had a positive experience with our team and that Mike was so helpful. At Lynn Layton Chevrolet, we strive to provide exceptional service, and it's great to know we met your expectations. We look forward to welcoming you back soon! Sincerely, The Lynn Layton Chevrolet Team

October 24, 2024

Brought car in for oil change. Ended up with a broken tire sensor. They said we needed a tire sensor for $220. It wasn’t on when we left it with the service dept but it is now. Tho More

by JFAGAN6180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the tire sensor issue after your oil change at Lynn Layton Chevrolet. Your feedback is important, and we appreciate you bringing this to our attention. We encourage you to contact us directly so we can address your concerns more thoroughly. Thank you again for your input, and we look forward to assisting you. Sincerely, The Lynn Layton Chevrolet Team

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