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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,796 Reviews

1,796 Reviews of Lynn Layton Chevrolet - Service Center

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November 04, 2024

Professional and very prompt . Finished when promised ! Mike is very knowledgeable will recommend to everyone for service .. More

by burgeryfan1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about Mike and our team at Lynn Layton Chevrolet. It's great to hear that you found our service professional and prompt. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 04, 2024

Done in time and what was requested. I have had my vehicle serviced there many times with no problems More

by ZANE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service at Lynn Layton Chevrolet. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 03, 2024

Although most of the time service is slow, this time I got in and out in a hour. More

by JGREENE45
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Nov 05, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're glad to hear that you were able to get in and out in an hour this time. We understand that service times can vary, and we appreciate your understanding. If you have any concerns or suggestions on how we can further improve at Lynn Layton Chevrolet, please feel free to reach out. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

November 02, 2024

Great car buying experience. Great customer service. Worth the drive to Decatur from Cullman. Will recommend to others. More

by 3kimbros
Recommend Dealer
Yes
Employees Worked With
Wesley Schrimsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Reed and Brittany Anderson
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Nov 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great car buying experience with us at Lynn Layton Chevrolet. It's fantastic that you found the drive from Cullman worthwhile! We truly appreciate your recommendations and look forward to welcoming you back next time. Safe travels! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

Arrived few minutes before appointment time, they got right to me, very courteous and efficient. More

by DIANE.SMITH110750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Nov 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Lynn Layton Chevrolet. It's always our goal to provide courteous and efficient service to our customers. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

Very nice and informative patience was very thing! ! Will use them again when I need service!! More

by wilson.racquele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience at Lynn Layton Chevrolet and found our team to be nice and informative. Your appreciation for our patience means a lot to us! We look forward to serving you again when you need service. Don’t hesitate to reach out anytime! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

They were all very courteous, kind and considerate. They went above and beyond to make sure I was took care of and satisfied. The service was top notch! More

by Jamie Malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr tanksley, salesman, Gary Ray, Ben Thrasher
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Nov 01, 2024 -

Lynn Layton Chevrolet responded

Thank you, Jamie, for your wonderful review! We’re thrilled to hear that you experienced top-notch service at Lynn Layton Chevrolet. Our team strives to go above and beyond for our customers, and it’s great to know that you felt well taken care of. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 01, 2024

Great facility. Everyone was courteous and helpful. The service was performed as expected and on schedule. More

by SCOTT_PATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Lynn Layton Chevrolet. Our team strives to provide courteous and helpful service, and we're glad to know that the service was performed as expected and on schedule. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 31, 2024

This has got to be the worst experience I have ever had. They had my truck for 29 days claiming they couldn’t get the parts. I called several other dealers in the area all of which had the part and said it More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it must be to have your truck with us for an extended period and to encounter issues with parts availability. We appreciate your feedback regarding the service department, as it helps us improve our processes. It’s important to us that our customers receive timely and effective service. Please feel free to reach out to us directly at Lynn Layton Chevrolet if you would like to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

October 31, 2024

Service was good as usual Ben always do a great We appreciate the service thanks More

by JACKSON_ELAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thrasher
Report | Print
Nov 01, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words, Jackson! We’re thrilled to hear that you consistently receive great service from Ben at Lynn Layton Chevrolet. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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