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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,792 Reviews

1,792 Reviews of Lynn Layton Chevrolet - Service Center

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December 28, 2024

Very quick for service. Ben was aware of the issues I was having. He communicated with me during the service time and deliver the vehicle when promised. Worth the drive fro More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick service experience at Lynn Layton Chevrolet and that Ben kept you informed throughout the process. It's great to know that your drive from Huntsville was worth it! We appreciate your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

They didn’t want to work with my warranty, then when I said I was coming to pick it up, they didn’t want to call back to give me any additional info. When I showed up to pick my car up, I had to search a More

by ashleydeflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Ashley. Your feedback regarding the warranty process and communication is valuable, and we are committed to improving our services. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly at Lynn Layton Chevrolet. We appreciate your input and hope to resolve these issues for you. Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

Sales part of the deal was fast and easy, however had to use the service department the next day. Waited close to 3 hours for a check engine light to be checked on a brand new vehicle. More

by usfoodman4913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Reed , Ben Thrasher
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Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We're glad to hear that the sales process at Lynn Layton Chevrolet was fast and easy. However, I understand your frustration with the wait time in the service department for your new vehicle's check engine light. We appreciate your input and will work towards improving our service efficiency. If you have further concerns, please feel free to contact us directly. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

The people at Lynn Layton Chevrolet take excellent care of me and my Corvette. All of the workers are knowledgeable and honest. It’s a great place to buy a car and a great place to get one serviced. More

by CHRIS.COCHRANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray, Ben Thrasher
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Dec 29, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you feel well taken care of at Lynn Layton Chevrolet, especially with your Corvette. Our team takes pride in providing knowledgeable and honest service. We truly appreciate your support and look forward to seeing you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

December 28, 2024

The service was the best ever George Swann went above and beyond for the best experience got me in and out quickly More

by swageo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you! We truly appreciate your kind words about your experience at Lynn Layton Chevrolet. It's wonderful to hear that George provided you with exceptional service and made the process smooth for you. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 27, 2024

Great place and great atmosphere. Customer service is great and they always do a great job. More

by DHILL5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the atmosphere and our customer service at Lynn Layton Chevrolet. It’s our goal to provide exceptional service, and we’re glad to hear that you had a great experience. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 27, 2024

They was very friendly and explained what was wrong with my car. They showed me what to do if it happened again. More

by darlenegreen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for your great feedback! We're thrilled to hear that our team at Lynn Layton Chevrolet provided friendly service and clearly explained the issues with your car. It's important to us that our customers leave well-informed and confident. We look forward to seeing you again for any future needs! Sincerely, The Lynn Layton Chevrolet Team

December 27, 2024

Great service and great atmosphere. The customer service was awesome. They had me in and out in no time. More

by DHILL5631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Lynn Layton Chevrolet. Our team is dedicated to providing excellent customer service in a welcoming atmosphere. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 27, 2024

Got me in very fast and had my truck out the same day, very much appreciated! More

by JCARNELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that we could get your truck serviced promptly and have it ready for you the same day. Your satisfaction means a lot to us at Lynn Layton Chevrolet. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

December 27, 2024

Joel was nice, informative, listened. Didn't waste my time and showed ne exactly what I wanted. I could truly appreciate that. More

by toyadgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Lynn Layton Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear that Joel provided you with a nice and informative experience at Lynn Layton Chevrolet. It's great to know he listened to your needs and helped you find exactly what you were looking for. We appreciate your business and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

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