Lynn Layton Chevrolet - Service Center

My experience with Lynn Layton Chevy is a combo of commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are top notch! I highly recommend their expertise and ability to assist with all aspects of the vehicle purchasing experience. Once a deal is made, they firmly stand behind it. The service center needs help. Perhaps it's a good thing that they are so popular and in-demand. However, the wait times are atrocious. One of my commercial vehicles was in the service department for two solid weeks for a brake job, and the brakes still squeal to this day. I refuse to take it back for additional work because I cannot tolerate another extended amount of time without a work vehicle. A recently purchased personal vehicle needed some attention in the service department as part of the sales agreement. The initial work took over a week. When the vehicle was picked up, there was additional damage done that had to be repaired. The next stint with the service department took 27 days to complete. Granted, I was provided with a loaner vehicle during this time while the personal vehicle was being repaired according to the sales agreement. After the 27-day stint in the service department, cracked trim was discovered that was previously in good condition. The service department agreed to order the new part and will notify me when it arrives. I sincerely hope nothing else is damaged in the process... Lack of communication is my complaint. I know these guys are very busy as evidenced by the line of vehicles waiting to be checked-in to the service department each time I am there. But, I shouldn't have to call repetitively for a status update on a repair when it is past the promised date. A quick phone call to the customer would go a long way towards making the customer feel that they matter. More

Best dealership ever. Always kind and helpful. They will go above and beyond to help make an honest deal with you. Best customer service around. Always kind and helpful. They will go above and beyond to help make an honest deal with you. Best customer service around. More

Had a great experience dealing with everyone there was great very nice an help full great very nice an help full More

Always wonderful service. Will recommend this dealership. Bought our truck in 2014 have had a good experience always Will recommend this dealership. Bought our truck in 2014 have had a good experience always More

Lynn Layton service department takes pride in servicing your car and making sure it's in great condition for all your traveling needs. The staff is super friendly and professional. They keep you informed e your car and making sure it's in great condition for all your traveling needs. The staff is super friendly and professional. They keep you informed every step of the way with what is going on with your vehicle. More

Service was great. Very quick with not a lot of waiting time. thank you for good work. Very quick with not a lot of waiting time. thank you for good work. More

Tge see service tech was very nolegable and he was very professional and knew what he was talking about professional and knew what he was talking about More

Employees and service are always great. Never had an issue. George is great for getting us in for the service on our truck. We appreciate you all!!! Never had an issue. George is great for getting us in for the service on our truck. We appreciate you all!!! More

Always fast, friendly and professional! It’s nice to get in and get out quickly. It’s nice to get in and get out quickly. More

Perfect service as always! Clean facilities, friendly and knowledgeable staff that always goes the extra mile. Clean facilities, friendly and knowledgeable staff that always goes the extra mile. More