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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,799 Reviews

1,799 Reviews of Lynn Layton Chevrolet - Service Center

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January 28, 2025

Brought in for 2 check lights. Fixed one and said the other one wasn't their problem because it wasn't a factory bed. Called Mr Layton and truck is back in your shop More

by Yountjr
Recommend Dealer
No
Employees Worked With
Shawn Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Jan 30, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and encourage you to reach out directly to Lynn Layton Chevrolet so we can address this matter further. Your satisfaction is important to us, and we want to ensure that we resolve this for you. Sincerely, The Lynn Layton Chevrolet Team

January 27, 2025

Joel is a friendly person, he helped us a lot to choose the perfect car for me, I recommend him More

by Jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Cessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Lynn Layton Chevrolet responded

Thank you, Jasmin, for your kind words! We're thrilled to hear that Joel was able to assist you in finding the perfect car at Lynn Layton Chevrolet. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

January 26, 2025

It's friendly seems to care about the customer. The emphasis on customer service seems to be gone but you guys are bringing it back thank you for that. This seems to be run by a family rather than More

by HAROLDRUSSELL256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Ray
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Jan 27, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We at Lynn Layton Chevrolet truly appreciate your feedback. It's great to hear that you’ve noticed our commitment to bringing back exceptional customer service and that you feel the family-run atmosphere. We look forward to welcoming you again and continuing to provide you with the best experience possible! Sincerely, The Lynn Layton Chevrolet Team

January 26, 2025

Lynn Layton completed scheduled work quickly at scheduled time. Was met at the door upon arrival. More

by wjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We’re glad to hear that Lynn Layton Chevrolet completed your scheduled work quickly and that you were welcomed upon arrival. Your experience is important to us, and we look forward to seeing you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

January 24, 2025

The work is solid, but the customer service needs work. Communication was a struggle and I felt like more of a nuisance than a customer. More

by HOUSTON.BLACKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Lynn Layton Chevrolet. We understand the importance of clear communication and how it can affect your experience. We are continuously working to improve our customer service, and we encourage you to reach out to us directly so we can address your concerns more effectively. Thank you again for your input, and we hope to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

January 24, 2025

They are Very efficient with their working scheduling. There was not a long waiting time. More

by JMBOOKER
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found our scheduling efficient and that your wait time was minimal. At Lynn Layton Chevrolet, we strive to provide the best possible experience for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 24, 2025

Great customer service Mike Davis kept me up to date on my repairs I'll recommend Lynn Layton to everyone More

by BAMAJEP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with great customer service and kept you informed during your repairs. Your recommendation means a lot to us! We look forward to serving you and your friends at Lynn Layton Chevrolet in the future. Sincerely, The Lynn Layton Chevrolet Team

January 24, 2025

The staff at the dealership is always kind and helpful. I use the service department for all oil changes and tire rotations. I highly recommend Lynn Layton’s service department. More

by EMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and are glad to hear that you consistently have a positive experience with our service department at Lynn Layton Chevrolet. Your recommendation means a lot to us! We look forward to serving you again for your oil changes and tire rotations. Thank you for choosing us! Sincerely, The Lynn Layton Chevrolet Team

January 23, 2025

Great service oil change Steven the tech that did was great!! I always get it done here !! More

by jerryj951@gmail .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven the mechanic , Gary Ray, Ben Thrasher
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Jan 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the service and Steven's great work. At Lynn Layton Chevrolet, we strive to provide the best experience for our customers, and it's great to know you keep coming back for your oil changes. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

January 22, 2025

I love the very good work that did on my 2018 Chevy Suburban back bumper. More

by shanelb1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jan 22, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you loved the work we did on your 2018 Chevy Suburban's back bumper. At Lynn Layton Chevrolet, we take pride in providing top-notch service to our customers. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

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