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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,801 Reviews

1,801 Reviews of Lynn Layton Chevrolet - Service Center

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June 24, 2023

Very good service I would recommend the service department over all price is reasonable love it More

by HEYWARD.HARGROVE03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Lynn Layton Chevrolet responded

Heyward, we cannot thank you enough for your wonderful review of Lynn Layton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2023

Difficulties getting information regarding vehicle service. George attempted to assist, yet it took a while to reach him or the service department. I highly recommend a person available to answer t More

by tcurtis
Service Price Transparency
Recommend Dealer
No
Employees Worked With
George in Service.
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Jun 28, 2023 -

Lynn Layton Chevrolet responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience.

June 23, 2023

Thank you thank you for being on time for our appointment time it is much appreciated More

by LCHSSUB1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Always friendly, courteous and knowledgeable. I never have to bring my vehicle back a second time. More

by matrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Very knowledgeable, friendly, and courteous. They always fix my vehicle right the very first time. More

by matrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Kept my vehicle 13 days and never fixed it. I got the vehicle home and looked on the internet for the solution. More

by MICKEYLETSON
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Mickey, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Recall notice for Chevrolet Spark. Made appointment for repair. Will be scheduled when part comes in. More

by tjwomack81
Recommend Dealer
Yes
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Jun 26, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Tj! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

June 22, 2023

Had oil change and tires rotated. And software update due a recall. I was in and out in hour. Very happy with this dealership and service department. More

by babetteglover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

So great to deal with, fast service! We live in Huntsville and will travel always to Lynn Layton! More

by Maples
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rippen
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Jun 20, 2023 -

Maples responded

5-Star service!

June 20, 2023

I’ve been a customer of Lynn Layton for several years always pleased with their service. Yesterday was no exception friendly service and quality work More

by GERALDDUGGER15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

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