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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,646 Reviews

1,646 Reviews of Lynn Layton Chevrolet - Service Center

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June 23, 2023

Kept my vehicle 13 days and never fixed it. I got the vehicle home and looked on the internet for the solution. More

by MICKEYLETSON
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Lynn Layton Chevrolet responded

Mickey, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Recall notice for Chevrolet Spark. Made appointment for repair. Will be scheduled when part comes in. More

by tjwomack81
Recommend Dealer
Yes
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Tj! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

June 22, 2023

Had oil change and tires rotated. And software update due a recall. I was in and out in hour. Very happy with this dealership and service department. More

by babetteglover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

So great to deal with, fast service! We live in Huntsville and will travel always to Lynn Layton! More

by Maples
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rippen
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Jun 20, 2023 -

Maples responded

5-Star service!

June 20, 2023

I’ve been a customer of Lynn Layton for several years always pleased with their service. Yesterday was no exception friendly service and quality work More

by GERALDDUGGER15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

Everyone was very Curtis and friendly. ..they done a great job...they got my truck in and out in good time More

by NA0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Lynn Layton Chevrolet responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

Great service. Fast and excellent. Customer service was top notch. Couldn’t have been a better experience More

by RAY.HAWKINS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

I always love the service I receive at Lynn Layton I can’t see myself taking my vehicle anywhere else! Thank you More

by latwonbailey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Welford
Report | Print
Jun 22, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

June 20, 2023

Quick answer questions when I ask them. He walked us thru. Help me with apps. Go person and easy to talk to. More

by vandmtucker
Recommend Dealer
Yes
Employees Worked With
Zac witcher
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Jun 20, 2023 -

vandmtucker responded

Yes he did help me with it

Jun 20, 2023 -

vandmtucker responded

Thank you zac you are super

Jun 20, 2023 -

vandmtucker responded

Thank you for a nice guy to sale and help us with the buy of our new suv

Jun 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

Jun 22, 2023 -

vandmtucker responded

You welcome

June 20, 2023

The work is good, but getting in touch with them over the phone is a nightmare. Never answering their phone and not returning calls. Couldn't get in touch with them for 3 weeks. Had to go through my insuranc More

by BRANDONFRANKS16688
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team, Brandon. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, The Lynn Layton Chevrolet Team

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