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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,799 Reviews

1,799 Reviews of Lynn Layton Chevrolet - Service Center

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August 02, 2023

The sales and management team was great! My experience was simple and fast. These are honest folks that I recommend and will use again. More

by smeofleisure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

Aug 04, 2023 -

smeofleisure responded

Thanks for taking the time to make sure Lynn Layton exceeded my expectations. I’m a very satisfied customer! Donnie Smith

August 01, 2023

Dropped off vehicle at 6:45 for service and it was ready at 11:00am after a game of golf. Everyone was courteous and checked me out and got me on the road promptly. Good job More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Aug 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 01, 2023

I picked up my truck and it Was not fixed. I had to return it and still do not have it back again. More

by GRANDPA32904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

THE EMPLOYEES ARE VERY COURTEOUS & FRIENDLY. NO PROBLEM THERE. It has taken 3 yrs to solve some problems & the backup camera only works part of the time. They have no idea what is wrong wit More

by bcmontgomery
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Aug 01, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

Always great service , I will always let y’all do my service , no other dealer will ever touch my truck More

by PAYTONPRICECONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swain
Aug 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

My GMC Sierra had the check engine light come on and went into limp mode, the service rep plugged in a hand held computer and stated all my transmission notifications popped up on the computer. It was 2 week More

by Jeff.jeffers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Andy
Jul 30, 2023 -

Jeff.jeffers3 responded

Yes this is an accurate transcript of my review Jeff

Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

They reprogramed my truck to fix some of the software problems. Friendly people to work with. More

by alabamafarmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

I was very impressed by Silas. He was the salesman that showed me your selection of vehicles. He was not “pushy “ and worked very hard to find just the vehicle I was looking for. More

by Traylor1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Lynn Layton Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

Quick service plus I received a great coupon for savings, loved the coupon I received More

by danlucy52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review, Dan! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 28, 2023

My girlfriend came in and it was done quickly and safely. Very clean and well done. More

by Odenkolton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your girlfriend's experience! If you both ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

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