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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,648 Reviews

1,648 Reviews of Lynn Layton Chevrolet - Service Center

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June 28, 2023

Service center was the worst service center I have ever used. They never even fixed my problem I so sick of dealing with them. More

by Jimmy senkbeil
Service Price Transparency
Recommend Dealer
No
Employees Worked With
My salesman Mike Harris helped me as much as he could. I wish they would just take my truck back because I know the problem is going to lead to something more serious.
Jun 30, 2023 -

Lynn Layton Chevrolet responded

We appreciate you taking the time to share about your recent experience in our service center. We can assure you this is an isolated incident and not how we conduct business. If you are open to contacting us at your earliest convenience, we would appreciate the opportunity to do our best to fix this issue for you. Sincerely, The Lynn Layton Chevrolet Team

June 28, 2023

Great staff and they do a great job with repairing of your vehicle. I’m a very satisfied customer. More

by NSBOYKIN29
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

June 27, 2023

Excellent service, love my car , would recommend lyn Layton to my family and friends anytime. They More

by gweatherly102
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Jun 29, 2023 -

Lynn Layton Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Lynn Layton Chevrolet Team

June 27, 2023

I have been using Lynn Layton since I bought my 2017 Silverado new. I have always been satisfied with the service and everyone there! Wouldn't go anywhere else! More

by FRANKIELEE75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know the names so can't rate them,sorrry!
Jun 29, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

June 27, 2023

Great employees and great dealership. Especially the accounting office and the accounts payable/ receivable lady. More

by brandimccleskey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Lynn Layton Chevrolet responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lynn Layton Chevrolet again! Sincerely, The Lynn Layton Chevrolet Team

June 27, 2023

It is very easy to get a appointment to get in and out for your service More

by duckwoods416
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George
Jun 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

June 26, 2023

Very pleased with Lynn Layton very professional and got my oil changed quick. Will be back More

by P.DUKE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Lynn Layton Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Lynn Layton Chevrolet Team

June 26, 2023

The service center did a great job, once they were able to get around to pulling my vehicle back. The issue I had with that was their scheduler...I made sure to call the week before (twice, in fact) left a More

by Jle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Jun 29, 2023 -

Lynn Layton Chevrolet responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, The Lynn Layton Chevrolet Team

June 26, 2023

Very professional. Very courteous. All work was done correctly and in a good time frame. More

by scottbeck1969
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George, Mike Harris
Jun 28, 2023 -

Lynn Layton Chevrolet responded

Scott, we do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lynn Layton Chevrolet Team

June 26, 2023

George is always fantastic and gets me in and out no matter what service I need!! More

by AMANDA@ECSOINDUSTRIES.COM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George in the service dept
Jun 28, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

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