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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,722 Reviews

1,722 Reviews of Lynn Layton Chevrolet - Service Center

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August 03, 2023

Service was fast and as needed. Personnel was friendly and ready to help. Thank you service personnel. More

by rmccraney2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lynn Layton Chevrolet Team

August 02, 2023

Good honest people you don't get that at a lot of dealerships in our area More

by MARVINBARKLEYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

August 02, 2023

Why the 3000 mile oil life 3 month return for next oil change not 7000 More

by jh4hw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

August 02, 2023

The sales and management team was great! My experience was simple and fast. These are honest folks that I recommend and will use again. More

by smeofleisure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

Aug 04, 2023 -

smeofleisure responded

Thanks for taking the time to make sure Lynn Layton exceeded my expectations. I’m a very satisfied customer! Donnie Smith

August 01, 2023

Dropped off vehicle at 6:45 for service and it was ready at 11:00am after a game of golf. Everyone was courteous and checked me out and got me on the road promptly. Good job More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Aug 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 01, 2023

I picked up my truck and it Was not fixed. I had to return it and still do not have it back again. More

by GRANDPA32904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

THE EMPLOYEES ARE VERY COURTEOUS & FRIENDLY. NO PROBLEM THERE. It has taken 3 yrs to solve some problems & the backup camera only works part of the time. They have no idea what is wrong wit More

by bcmontgomery
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Aug 01, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

Always great service , I will always let y’all do my service , no other dealer will ever touch my truck More

by PAYTONPRICECONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swain
Aug 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

My GMC Sierra had the check engine light come on and went into limp mode, the service rep plugged in a hand held computer and stated all my transmission notifications popped up on the computer. It was 2 week More

by Jeff.jeffers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Andy
Jul 30, 2023 -

Jeff.jeffers3 responded

Yes this is an accurate transcript of my review Jeff

Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Lynn Layton Chevrolet Team

July 30, 2023

They reprogramed my truck to fix some of the software problems. Friendly people to work with. More

by alabamafarmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

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