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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,798 Reviews

1,798 Reviews of Lynn Layton Chevrolet - Service Center

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August 30, 2023

Goodness gracious you have a beautiful day love you so very sorry about your family and your friend that was very sweet More

by Zainesuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berry Hampton
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Always great service at Lynn Layton. Charles was there to greet me with a smile. More

by TMHARTLEROAD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Need to be a little more focused on customer satisfaction. They shouldn’t act like they are doing you a favor by servicing your vehicle. More

by TBGLASCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Was very pleased how they got me in and out fast. Very friendly and courteous. Very happy and pleased with what they did. More

by javonalldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Seem to be a pretty stand up bunch of folks, always seem to do me a good job. If they could just get better at sticking to there time. I was told an hour, and it was 2.5 hours before they were done. More

by mrjoshuae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Very pleased with the service department. Even though it took 10 weeks to get my parts, I was kept informed through the process. Thanks to George, Gary and Mel for a good job. More

by janet_n1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray, George, (service writer) and Mel Bullard tech.
Aug 31, 2023 -

Lynn Layton Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Janet. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 29, 2023

I have not received my heated seats , I had this vehicle for a year now. More

by ogatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 29, 2023

Excellent service like always! Highly recommended these two gentlemen. Greg and Paul west! Thanks, Manny More

by mlane687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul west
Aug 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

August 29, 2023

I love Lynn Layton Chevrolet. They are great in the service department. We bought our Tahoe from them and have always been pleased with sales and service. Will definitely be a ret More

by LINDATRUCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Lynn Layton Chevrolet responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Lynn Layton Chevrolet Team

August 29, 2023

I was on time. They started on time and finished promptly. It was done in a timely fashion. More

by clberrym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Aug 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

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