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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,722 Reviews

1,722 Reviews of Lynn Layton Chevrolet - Service Center

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August 12, 2023

They had my car for 2 weeks never could give me a straight answer on what was wrong with my vehicle we finally just picked it up the service for some reason at the service dept has went downhill we a More

by Megmstng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

All personnel are very Professional and reviewed car status! Really appreciate them taking excellent care of my vehicle! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arran
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Aug 15, 2023 -

Lynn Layton Chevrolet responded

Ed, we appreciate your kind words about our service team. Thank you for choosing Lynn Layton Chevrolet for your vehicle needs. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

You sold me a truck you can’t repair if you’re gonna sell it to repair it More

by Emerson.blodgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Lynn Layton Chevrolet responded

Emerson, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

Keith Layton has been a tremendous help getting our fleet up and running. His customer service and the ability to accommodate our custom requests are second to none. Thanks for helping us serve the energy More

by BradWeaverGRIDCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Layton
Report | Print
Aug 15, 2023 -

Lynn Layton Chevrolet responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

Took my Truck in for a recall for repair of the back up sensor circuit, was done promptly & no problems, it was a nice experience ツ More

by notnvs1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

Did the job faster than they said it would take and the people was very curdis More

by LRANDCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 11, 2023

Excellent service, very friendly staff, I'm very pleased with everything I have had done there. More

by rickertcathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

August 11, 2023

Paul and George always take care of me very nice people love going there wouldn’t take my truck anywhere else More

by bmsblondie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and George
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Aug 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything George and Paul do for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

I did have someone with a slight attitude when I pulled into drop my car off for the oil change but other then that my service was wonderful. More

by barryj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Hazle
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Aug 11, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Feel free to contact us if there is anything you would like to discuss. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

Issue not fixed, now I have to take back in for a Manager ride along , More

by Newlyjhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

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