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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,797 Reviews

1,797 Reviews of Lynn Layton Chevrolet - Service Center

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September 07, 2023

The service department opened on time. The workers were friendly. The waiting area was clean. Water was provided. They completed my service and I was able to make it to work on time. More

by RAMONA.EMERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Lynn Layton Chevrolet Team

September 05, 2023

They were excellent, polite and met my expectations very well. I would recommend them to my friends! More

by CMATTHEWS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Lynn Layton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

Service is always good . Mike was very helpful and very knowledgeable about the trucks we looked at More

by MIKEJOHNSONGOLFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Mike was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

I am thankful for Ben Thrasher. I am thankful for Ben Thrasher! I am thankful for Ben Thrasher! More

by de456brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Sep 06, 2023 -

Lynn Layton Chevrolet responded

We are glad you had a great experience with Ben! It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Lynn Layton Chevrolet Team

September 04, 2023

I had a great experience. George is very professional and has great customer service. He always makes sure that my car is serviced in a timely manner. More

by LFLOYD510
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

September 03, 2023

The Layton family is phenomenal. Their standards are high and they train their employees to set their standards high, as well. I was more than pleased with the service on my compan More

by Wendy.Lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Aldridge dropped by to say hello while I was there. Always nice to see a friendly face. My father recently passed away and Jamie Aldridge and Jeff Layton were pallbearers . They are like family.
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Sep 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lynn Layton Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 02, 2023

Been purchasing vehicles from Lynn Layton for the last 35 plus years. Never been disappointed. The best customer service and outstanding service dept. Thank you. More

by jscat82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

September 02, 2023

Friendly and service oriented. Clean. Love that you can just walk in. Had a nail in tire More

by shallalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 02, 2023

Quick to service and rotate my tires and very friendly staff. A very clean and comfortable place to wait in in More

by dmclemore1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Lynn Layton Chevrolet responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Lynn Layton Chevrolet again! Sincerely, The Lynn Layton Chevrolet Team

September 02, 2023

Always good service. Put something else in there, I don't care. 15 words? That's ridiculous! More

by DebraJane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

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