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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,723 Reviews

1,723 Reviews of Lynn Layton Chevrolet - Service Center

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August 31, 2023

Yes, I'm very pleased with the service that was done on my car, and how I was treated as a customer..better than just a customer though.. more like a friend! More

by sssdburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, and Charles 😉
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Sep 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle and the experience they received. We look forward to seeing you again. Sincerely, The Lynn Layton Chevrolet Team

August 31, 2023

Great work on my recall and tire rotation. Got me in very quickly. Took them about two hours, which seem reasonable considering what was being done. More

by beaversthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

August 31, 2023

Awesome group of guys at Lynn Layton Chevy in the body shop. Couldn't have been more pleased. More

by shawhholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Ronnie and Kenneth
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Sep 01, 2023 -

Lynn Layton Chevrolet responded

Shaw, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

August 31, 2023

Great service On Time very nice very fast service Very polite Very nice waiting room More

by bjletson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

August 31, 2023

Fantastic family that owns this dealership! ! Love doing business with them!!! They always go above and beyond what is expected of them!!! More

by Jerry McVay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Goodness gracious you have a beautiful day love you so very sorry about your family and your friend that was very sweet More

by Zainesuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berry Hampton
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Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Always great service at Lynn Layton. Charles was there to greet me with a smile. More

by TMHARTLEROAD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles
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Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Lynn Layton Chevrolet and our customers. Hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Need to be a little more focused on customer satisfaction. They shouldn’t act like they are doing you a favor by servicing your vehicle. More

by TBGLASCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Was very pleased how they got me in and out fast. Very friendly and courteous. Very happy and pleased with what they did. More

by javonalldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

August 30, 2023

Seem to be a pretty stand up bunch of folks, always seem to do me a good job. If they could just get better at sticking to there time. I was told an hour, and it was 2.5 hours before they were done. More

by mrjoshuae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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