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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,724 Reviews

1,724 Reviews of Lynn Layton Chevrolet - Service Center

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September 13, 2023

Courteous, friendly, they were apologizing for the wait time due to one of the guys got sick and had to go home, but still it only took an hour wait which wasn’t to bad. More

by marthamoss34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had oil changed can’t remember the name
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Sep 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 13, 2023

I waited 2hrs and 40min to have a oil change, and I had an appointment. This needs to be addressed. When people call for an oil change they need to be reminded that they cannot add additional things to be More

by Connie Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Lynn Layton Chevrolet responded

Connie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

September 12, 2023

I was early for my appointment but they took me in as soon as I arrived took care of my vehicle and called me when it was finished. More

by HALL1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Lynn Layton Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly for the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Lynn Layton Chevrolet Team

September 12, 2023

Worst dealership I’ve ever done business with…. never again. Last time I called and scheduled an appointment they said they would order the parts but they never called back as promised ! Again More

by mstaudt0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Sep 14, 2023 -

Lynn Layton Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

September 12, 2023

Service center able to fix my truck quickly to get me on the road for vacation. More

by wjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hawkins
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Sep 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We hope you have a wonderful vacation! Sincerely, The Lynn Layton Chevrolet Team

September 12, 2023

Excellent service. Friendly staff and the wait time was minimal. I love the service team. More

by EMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Layton and Ben Hardin
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Sep 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

September 11, 2023

All was wonderful and pleasant no problems at all good service good people you yruth More

by RUTHSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know all named
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Sep 13, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Ruth! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 11, 2023

Very well satisfied in an out on time every thing finish same day again very please More

by DANTILLMAN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

September 11, 2023

Very professional and friendly. Always asking if I need anything else. I always brag on them to my friends and family. More

by sam6622468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Lynn Layton Chevrolet responded

At Lynn Layton Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Lynn Layton Chevrolet Team

September 11, 2023

Good location, good service hours. Though the wait times are always long, the waiting area is nice, clean, and accommodating. More

by KIRKLANDLESLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Lynn Layton Chevrolet Team

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