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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,724 Reviews

1,724 Reviews of Lynn Layton Chevrolet - Service Center

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September 24, 2023

They found the problem fast and told me the engine was gone, there was no resson to fix it More

by cab2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 23, 2023

Lynn Layton Chevrolet in Decatur, AL are the best! Took my truck in for complete check-up, rotated tires, changed oil and was there only an hour! I was impressed! More

by janieday57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Sep 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 23, 2023

Took over a week. First told would be ready in two days. Excuse was parts coming in but I took it because a call from them in the first place. Two days for one part an More

by WADDELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Lynn Layton Chevrolet Team

September 23, 2023

Always quick and reliable service the staff always seem to have a positive attitude pleasure to have work done there More

by TOMHUNTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input, Tom. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

September 22, 2023

I leave my car for almost 2 weeks never call me to give me updates still I call very bad communication More

by RBELTRAN5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

September 22, 2023

Nice staff in service dept. . I was given the utmost respect and and had no problems with my warranty.. More

by PCB718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 22, 2023

Clean shop; service advisor was helpful and explained what was done to repair/replace faulty DEF Sensor. More

by LOTTX73
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 21, 2023

Knowledgeable service reps. Very polite. Above and beyond normal customer service. Price was a little high but it’s a corvette. More

by MCROUCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Lynn Layton Chevrolet Team

September 21, 2023

They were able to fit me in for an oil change quickly without an appointment. More

by dellann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Harris
Sep 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 21, 2023

Quick in and out oil change and tire rotation. The lobby and waiting area were spotless. More

by JACKGRESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Jack. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

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