Back

Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,795 Reviews

1,795 Reviews of Lynn Layton Chevrolet - Service Center

Sort by
November 08, 2023

Very clean facility great hospitality friendly ,knowledgeable staff didn't take all day to make a sale . Had to come for instruction found out MY SILVERADO HIGH COUNTRY DIDN'T HAVE A ANTENA S More

by gregoscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Greg, W\we appreciate your review and are glad to hear that Stewart was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2023

Excellent service department, body shop is even better. Quick service and I have no complaints More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Nov 09, 2023 -

Lynn Layton Chevrolet responded

Jim, thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

November 07, 2023

I carried my truck in for the first time service. They were friendly and courteous, didn't take too long, did a great job. More

by Willardwarren4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lynn Layton Chevrolet responded

Willard, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

November 07, 2023

Oil change was good. I had to get a radio replaced. I was promised I’d have my car ready by the end of the day. Granted it was ready by 530. However, since it was so late More

by JACLYN0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lynn Layton Chevrolet responded

Jaclyn, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

November 07, 2023

My favorite dealership, it has been and your auto dealer and service center still is my favorite! I appreciate your quality service and your workmanship that you have rendered over the years that the compan More

by Taylor Byrd, Jr., PhD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Taylor Byrd, Jr., PhD responded

Excellent Service

Nov 07, 2023 -

Taylor Byrd, Jr., PhD responded

Yes

Nov 08, 2023 -

Lynn Layton Chevrolet responded

Taylor, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

November 07, 2023

I couldn’t have asked for a better experience, First time using the service department at Lynn Layton Chevrolet. More

by jmtotten86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

November 06, 2023

Great service since switching to Lynn Layton, but I do wish that they included a quick wash that was complimentary when we were with Landers Mclarty in Huntsville for all standard oil change/tire rotation More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lynn Layton Chevrolet responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Lynn Layton Chevrolet Team

November 05, 2023

Good people to do business with great customer service and excellent service department.work was on time and price was right More

by DKLEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

November 05, 2023

They are rude & did not do their job correctly. They had the car for over a month & it didn’t work for a week after picking it up. The car was worse after picking it up from Lynn Layton than it was More

by DeeDon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Sincerely, The Lynn Layton Chevrolet Team

November 04, 2023

This company is always fast, convenient, friendly, and efficient! I love getting the oil change coupons! More

by KARENBLACK7975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lynn Layton Chevrolet responded

Karen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

...
116
...