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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,798 Reviews

1,798 Reviews of Lynn Layton Chevrolet - Service Center

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November 28, 2023

Had employees out sick so it took a long time! They do good job after it got back there!! More

by dkwharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

George - in the service department - deserves a raise. Completely professional and always willing to help clarify what is happening with my vehicle. Not to mention, my original sales associate and the sa More

by paul b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Mike, and Paul.
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Paul. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Always fast and friendly service! Been doing business with Lynn Layton for over 30 years! More

by CBURGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Warner
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Always excellent service Always excellent service. Fast, friendly, caring employees. Great location, offers lots of vehicle services under one roof. More

by Aims
Recommend Dealer
Yes
Employees Worked With
George
Nov 29, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Relatively quick service. Also, the service department rep gave me verbal feedback on my service. Additionally, I appreciate the military discount. More

by MRKORTY1286
Recommend Dealer
Yes
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lynn Layton Chevrolet Team

November 28, 2023

Very helpful and friendly Amy was very helpful went beyond What was expected of him I would highly recommend her More

by Roger.Mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Roger, we loved reading this review! Happy customers are our aim, and it appears Amy really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Lynn Layton Chevrolet Team

November 26, 2023

Just good service and nice people. The team at Lynn Layton Chevrolet do the best work on my husband's and my vehicles. The Best service in town! More

by ZEYDA50
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Nov 27, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you and your husband for your next service appointments. Sincerely, The Lynn Layton Chevrolet Team

November 26, 2023

Great people to work with I think it was Zac that we traded with he was wonderful will ask for him again I am disappointed because my brakes are squeaky sometimes when I stop and was told there that it More

by ganahd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 26, 2023

I felt welcomed and valued as a customer. The service was excellent and finished before I expected. More

by cwood1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

November 25, 2023

My service advisor tried hard to figure out the problem with my truck. The strike caused a large delay in my truck repair. This was made much worse by GM having the wrong part. Amber for the negative batte More

by MIKEWATSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 27, 2023 -

Lynn Layton Chevrolet responded

Thanks for your review, Mike. We do appreciate your patience for the extended wait that you encountered caused by the parts numbering issue from GM. We strive to provide excellent customer service, and we're glad that we were able to get your truck fixed up. Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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