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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,798 Reviews

1,798 Reviews of Lynn Layton Chevrolet - Service Center

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November 30, 2023

Great customer service. Very easy to deal with and at the right price .was very fair on the trade in value also More

by Allen
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Your compliments and kind words mean so much to us and our team, Allen! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

It is always a pleasure dealing with Mr. Ben Thrasher. Fast, same day service. Thank you More

by Crystal Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thanks for your outstanding review, Crystal! I'm very happy to hear that Ben was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Cost to much but the customer service was good I was treated really well. Great More

by gillespiecabinetsllc
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting Lynn Layton Chevrolet’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Had a problem with a used car I bought and they took care of it fast More

by jamieyoung0724
Recommend Dealer
Yes
Employees Worked With
Salesman. Robert
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Got in and out in record time and to our satisfaction. We will be back. Thankful for the help!!! More

by bama99mom
Recommend Dealer
Yes
Employees Worked With
George Swan
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what separates Lynn Layton Chevrolet from the other dealers. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Lynn Layton Chevrolet Team

November 30, 2023

Very quick service and clean lobby to sit in. ..nice employees. Had me on the road in less than an hour More

by DALY2262
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

Dec 05, 2023 -

DALY2262 responded

I was very pleased with my service at Lynn Layton, had me in and out in less than an hour for a oil change and tire rotation. Ben Thrasher was very professional and went out of his way to make sure everything went well.

November 30, 2023

Excellent! Silas Hallmark was great to work with. Awesome experience with everyone at Lynn Layton Chevrolet. More

by JTHIGHTOWER1214
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Hallmark
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Silas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

Told me to bring my car in Tuesday at 8am it would take 3 hours to fix then they tell me the couldn't get to it that day ,then next day they said the parts weren't in ,tried to call number on his card he gav More

by kkelley6055
Recommend Dealer
No
Employees Worked With
George Swann
Report | Print
Nov 30, 2023 -

Lynn Layton Chevrolet responded

Kelley, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

They were able to handle the recall in a day Communication was good I appreciate them More

by rosemarykgwin
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Nov 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

November 29, 2023

I had an appointment at 10 and didn't leave until 2:00 it was for an oil change More

by 003ziyah.bb87
Recommend Dealer
No
Employees Worked With
Don't remember I had an 10:00 appointment didn't leave till around 2:00
Report | Print
Dec 01, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

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