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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,799 Reviews

1,799 Reviews of Lynn Layton Chevrolet - Service Center

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December 02, 2023

Prompt and courteous , finished when was told . Went over what was done on my vehicle. More

by burgeyfan1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

great I had a good experience I was in as out I a real fast time More

by seaves1957@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Lynn Layton Chevrolet special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

Jeff Vanhoozer in the service department helped me out when my truck quit. He kept me informed and updated on what was going on. More

by wadeshannon54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanhoozer
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thanks for your awesome review! We're very happy to hear that Jeff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

My transmission overheated and seemed to relate to one of multiple functions in the unit that direct cooling. It never was fully discovered what exactly. But when parts were not available to cover all bases, More

by Gossjh
Recommend Dealer
Yes
Employees Worked With
George Swann and Mel on the Transmission.
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Dec 05, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

Very knowledgeable on my truck George was so knowledgeable in his work he knows all about the truck More

by tnaumann
Recommend Dealer
Yes
Employees Worked With
George Swann
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that George was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Lynn Layton Chevrolet Team

December 02, 2023

I pick Lynn Layton over anybody You have nice employees and I can feel comfortable More

by jimgarth1969
Recommend Dealer
Yes
Employees Worked With
Okay
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Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for the nice review, Jim! We really appreciate this feedback and I'll be certain to share your compliments with the team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

In-N-Out very fast. ?? Will definitely be back next time I need an oil change and tires rotated More

by dipieroralph
Recommend Dealer
Yes
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

Everything was great. The process was fast. The best part was that there was no useless add-on fees! More

by GSDENTERPRISESLLC
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamie Aldridge
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Dec 01, 2023 -

Lynn Layton Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

Most horrible service ever. Had to have a new turbo installed in my truck and they had my truck for 7 months. .mosy unbelievable incompetence I've. ever encountered More

by asapp86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

December 01, 2023

The employees are always so nice. I’ve used Lynn Layton for many years and I trust the service there. And yes, I’ll go back if I need another car. More

by RHONDALYNN211602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

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