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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,967 Reviews

1,967 Reviews of Lynn Layton Chevrolet - Service Center

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June 28, 2025

Disappointed in Lynn Layton this time. The front office woman in the front office was very kind, but they've now had my car almost 2 weeks and I haven't heard one word. More

by Mark
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know any names
Jul 01, 2025 -

Lynn Layton Chevrolet responded

Our team has acknowledged this review.

June 28, 2025

Por cuestiones ajenas Tenían poco personal en el taller al momento de mi requerimiento sin embargo, se esforzaron para atenderme y quedé satisfecho gracias. More

by USCISWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Jun 28, 2025 -

Lynn Layton Chevrolet responded

Gracias por compartir tu experiencia. Nos alegra saber que, a pesar de la situación con el personal en el taller, nuestro equipo en Lynn Layton Chevrolet se esforzó para atenderte y que quedaste satisfecho. Esperamos verte de nuevo en tu próxima visita. ¡Gracias por elegirnos! Atentamente, The Lynn Layton Chevrolet Team

June 27, 2025

I asked the person I checked in with to leave my keys in vehicle, locked, and out because I was coming the next day to pick it up. Instead, someone locked it with no keys inside the locked gate. I had to wa More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Weatherwax-greeted me and is super nice!
Jun 30, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand the inconvenience you faced when picking up your vehicle at Lynn Layton Chevrolet, and we appreciate your feedback regarding the service interaction. We strive to provide all our customers with excellent service and a positive experience, and it seems that we fell short during your visit. Please feel free to reach out to us directly if you would like to discuss this further. We value your input and are committed to improving our service for future visits. Thank you for choosing Lynn Layton Chevrolet. Sincerely, The Lynn Layton Chevrolet Team

June 27, 2025

I was very pleased with their service and look forward to going back in the future More

by MICHELE.MCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review, Michele! We're happy to know that you were pleased with the service at Lynn Layton Chevrolet. We look forward to welcoming you back for your next visit. Sincerely, The Lynn Layton Chevrolet Team

June 26, 2025

Overall bad experience. Issue with check engine light not resolved. Reported this on the 17 of June and still no response. Been a customer for 40’years. No MORE! More

by MIKEROLLTIDE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Swann
Jun 28, 2025 -

Lynn Layton Chevrolet responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. Sincerely, The Lynn Layton Chevrolet Team

June 26, 2025

Everyone at Lynn Layton Chevrolet are aleays so very courteous, accommodating and reliable. I will always try to use their services. More

by BALTOBOY5735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Jun 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We're happy to hear about your positive experience with the team at Lynn Layton Chevrolet. Your support means a lot to us, and we look forward to serving you again in the future. Sincerely, The Lynn Layton Chevrolet Team

June 24, 2025

George and the rest of the service department did an outstanding (and fast) job of getting my tuck back on the road. More

by JLFINK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Jun 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that George and our service department were able to get your truck back on the road quickly and efficiently. At Lynn Layton Chevrolet, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2025

Always friendly, courteous. Like dealing with people like that. I would recommend Lynn Layton to any one. More

by mawshaw03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swann
Jun 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Lynn Layton Chevrolet to be friendly and courteous. Recommendations from satisfied customers like you mean the world to us. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2025

George and Adam were able to get my Tahoe back on the road as quick as possible. More

by sbales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel, George Swann
Jun 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that George and Adam were able to get your Tahoe back on the road quickly. Your satisfaction is our top priority at Lynn Layton Chevrolet. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2025

My appointment was at 1 for just an oil change. Did no get my car until 2. More

by ECTO17
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one told me their name
Jun 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the delay during your recent oil change appointment at Lynn Layton Chevrolet. Your time is valuable, and we understand how frustrating it can be to wait longer than expected. If you would like to discuss this further, please feel free to contact us directly. We aim to improve our service and hope to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

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